JivoChat Comparisons 2026
Everything you need to know about JivoChat before comparing it with other customer support and unified inbox platforms.
JivoChat is a customer support platform known for affordable multi-channel support including whatsapp and telegram. Business messenger for customer communication. It's best suited for small businesses needing affordable multi-channel chat.
Below you'll find a detailed breakdown of JivoChat's features, pricing, strengths, and weaknesses to help you make an informed comparison with alternative platforms.
JivoChat at a Glance
Customer Support Platform
4.5/5/5 (150 reviews)
Per agent/seat
$19/mo
Yes
Small businesses needing affordable multi-channel chat
JivoChat Key Features
JivoChat Pros & Cons
Strengths
- +Free tier available
- +Multi-channel support
- +Good WhatsApp integration
- +Affordable pricing
- +Easy setup
- +Mobile apps
Weaknesses
- −Per-agent pricing
- −Limited free tier
- −Basic automation
- −Dated interface
- −Limited reporting
- −No native Zalo
JivoChat Pricing
| Plan | Price |
|---|---|
| Basic | $0 |
| Professional | $19/agent/mo |
| Enterprise | $50-72/agent/mo |
At $19/agent/month, a 5-agent team pays $95/month. Converge offers flat $49/month for up to 15 team members.
JivoChat vs Converge
See how JivoChat compares directly to Converge for customer support and unified inbox. Detailed feature-by-feature analysis with pricing breakdown.
Full JivoChat vs Converge Comparison →JivoChat vs Other Platforms
Side-by-side comparisons of JivoChat with 49 other platforms.