JivoChat vs Zoho SalesIQ
Converge Team
Side-by-side comparison for 2026
| Feature | JivoChat | Zoho SalesIQ |
|---|---|---|
| Starting Price | From $19/seat/mo | From $39/seat/mo |
| Best For | Small businesses needing affordable multi-channel chat | Zoho ecosystem users wanting integrated live chat and visitor tracking |
| Standout Feature | Affordable multi-channel support including WhatsApp and Telegram | Deep Zoho CRM integration with lead scoring and visitor intelligence |
| Free Plan | ✓ | ✓ |
| G2 Rating | 4.5/5 | 4.4/5 |
JivoChat and Zoho SalesIQ both offer multi-channel communication solutions. JivoChat provides free to custom enterprise pricing, while SalesIQ ranges from $0-$20 per operator with Zoho ecosystem benefits.
Feature Comparison
JivoChat: Multi-channel communication hub supporting live chat, phone, email, and social media messaging with unified inbox management.
SalesIQ: Live chat platform with advanced visitor analytics, lead scoring, and seamless integration with Zoho CRM and marketing tools.
Pricing Comparison
JivoChat: $0 to custom enterprise pricing - free plan available with paid tiers offering advanced features and integrations.
SalesIQ: $0-$20 per operator monthly - transparent pricing structure with predictable costs for growing teams.
JivoChat
Pros
- ✓ Free tier available
- ✓ Multi-channel support
- ✓ Good WhatsApp integration
Cons
- ✗ Per-agent pricing
- ✗ Limited free tier
- ✗ Basic automation
Zoho SalesIQ
Pros
- ✓ Very competitive pricing
- ✓ Excellent Zoho ecosystem integration
- ✓ Good visitor tracking and lead scoring
Cons
- ✗ Interface feels dated
- ✗ Best value within Zoho ecosystem
- ✗ Limited integrations outside Zoho
Verdict
Choose JivoChat for omnichannel messaging across social platforms. Choose SalesIQ for integrated lead management within Zoho's business suite.
JivoChat excels in social media integration while SalesIQ focuses on lead qualification and CRM connectivity. Converge delivers comprehensive customer communication at $49/month flat rate, combining multi-channel support with unified customer management.
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