Customer Support for Travel & Hospitality

The travel and hospitality industry operates across global time zones, serving customers who need immediate assistance with bookings, changes, and emergencies at any hour. With travelers increasingly relying on WhatsApp for instant communication while abroad, hospitality businesses must provide seamless 24/7 support that transcends language barriers and geographical boundaries.

Modern travelers expect real-time responses through familiar messaging platforms, especially when dealing with time-sensitive issues like flight delays, hotel availability, or emergency travel changes that can't wait for traditional business hours.

Converge enables travel and hospitality companies to deliver 24/7 global customer support through WhatsApp, Messenger, and live chat from one unified platform for just $49/month. Your team can handle urgent booking changes, emergency assistance, and travel coordination without missing critical communications from travelers worldwide.

Whether customers message via WhatsApp from international destinations, use Messenger for quick booking inquiries, or contact live chat for complex itinerary changes, Converge ensures consistent, responsive service that builds traveler confidence. The platform's conversation history maintains context across multi-day travel experiences and complex bookings.

With Converge's flat-rate pricing, you can provide comprehensive global support during peak travel seasons and emergency situations without worrying about escalating communication costs, allowing you to focus on delivering the exceptional service that creates loyal travelers and positive reviews.