Simple Pricing
One plan. $49/month. Everything included.
No per-seat fees, no usage limits, no hidden costs. Up to 15 team members with unlimited conversations across every channel.
$49
/month
excl. VAT where applicable
- Up to 15 team members
- Unlimited conversations
- All messaging platforms included
- Embeddable chat widget with lead capture
- AI reply suggestions & translation
- Auto-reply with A/B testing
- Auto-routing (round robin & load balanced)
- Quick replies & message variables
14-day free trial. No credit card required.
All channels included
Connect every messaging platform your customers use. No per-channel fees, no add-ons.
WhatsApp
Telegram
Messenger
Instagram
Discord
Zalo
Gmail
Email
Chat Widget
X (Twitter)
Everything in one plan
No feature gating, no premium tiers. Every Converge account gets full access to every capability.
Messaging & Channels
- Unified inbox for all platforms
- 10 native channel integrations
- Real-time message sync
- File attachments & media
- Full-text search across conversations
AI & Automation
- AI reply suggestions with tone settings
- AI message translation
- Auto-reply with A/B testing variants
- Auto-routing (round robin & load balanced)
- Quick replies with dynamic variables
- BYOK API key support
Customer Management
- Customer profiles & conversation history
- Lifecycle stages (visitor → lead → customer)
- Tags, notes & assignment
- Bulk operations
- Customer export
Chat Widget
- Embeddable website widget
- Visitor tracking & lead capture
- Self-service FAQ / Q&A
- Suggested messages & profile collection
- UTM tracking & analytics events
- GTM, Wix, Squarespace, Webflow, WooCommerce, BigCommerce
Team & Operations
- Team chat & online presence
- Role-based permissions (Owner/Admin/Agent)
- SLA policies with breach alerts
- CSAT surveys & satisfaction scores
- Employee working hours & shift scheduling
Analytics & Data
- Response time tracking & weekly stats
- Employee performance analytics
- Customer journey & lifecycle analytics
- Full data export (ZIP)
- Encrypted file storage with retention policies
How per-seat pricing adds up
Most customer support platforms charge per agent per month. Here is what that costs compared to Converge's $49/month flat rate.
| Platform | Starting price | 3 agents | 5 agents | 10 agents | 15 agents |
|---|---|---|---|---|---|
| Converge | Flat rate | $49/mo | $49/mo | $49/mo | $49/mo |
| Zendesk | From $115/seat/mo | $345/mo +$296 vs Converge | $575/mo +$526 vs Converge | $1150/mo +$1101 vs Converge | $1725/mo +$1676 vs Converge |
| Freshdesk | From $79/seat/mo | $237/mo +$188 vs Converge | $395/mo +$346 vs Converge | $790/mo +$741 vs Converge | $1185/mo +$1136 vs Converge |
| Intercom | From $85/seat/mo | $255/mo +$206 vs Converge | $425/mo +$376 vs Converge | $850/mo +$801 vs Converge | $1275/mo +$1226 vs Converge |
| Help Scout | From $45/seat/mo | $135/mo +$86 vs Converge | $225/mo +$176 vs Converge | $450/mo +$401 vs Converge | $675/mo +$626 vs Converge |
| Mevrik | From $49/seat/mo | $147/mo +$98 vs Converge | $245/mo +$196 vs Converge | $490/mo +$441 vs Converge | $735/mo +$686 vs Converge |
| LiveChat | From $49/seat/mo | $147/mo +$98 vs Converge | $245/mo +$196 vs Converge | $490/mo +$441 vs Converge | $735/mo +$686 vs Converge |
Prices shown are starting prices on comparable tiers. Visit each platform's website for current pricing.
Pricing FAQ
Common questions about Converge pricing
What does $49/month include?
Everything. All messaging channels (WhatsApp, Telegram, Messenger, Instagram, Discord, Zalo, Gmail, Email, Widget), up to 15 team members, unlimited conversations, AI features, analytics, auto-reply, auto-routing, SLA policies, CSAT surveys, and file storage. There are no add-ons or premium tiers.
Is there a free trial?
Yes. Converge offers a 14-day free trial with full access to every feature. No credit card required to start.
Do you charge per agent or per seat?
No. Converge uses flat-rate pricing. You pay $49/month regardless of whether you have 1 team member or 15. Competitors like Zendesk ($55/agent/mo) and Intercom ($74/seat/mo) charge per seat, which means a 5-person team costs $275-$370/month with them versus $49/month with Converge.
What happens after the trial?
After 14 days, you can subscribe to continue using Converge at $49/month. If you choose not to subscribe, your account remains accessible in read-only mode. No data is deleted.
Are there any usage limits or overage fees?
No. Conversations, messages, and platform connections are unlimited. AI features (reply suggestions and translation) are included with no per-use charges. You can also bring your own API key for AI features if you prefer.
Can I cancel anytime?
Yes. Converge is billed monthly with no annual commitment required. Cancel anytime and your subscription ends at the current billing cycle.
Do you offer annual billing or discounts?
Currently, Converge offers monthly billing only at $49/month. The price already reflects the value of an all-inclusive plan without per-seat scaling.
What payment methods do you accept?
Converge accepts all major credit and debit cards through our payment processor.
Is VAT included in the price?
The $49/month price excludes VAT. Applicable taxes are calculated based on your billing location.
What if I need more than 15 team members?
Contact us to discuss enterprise options for teams larger than 15. We can accommodate larger teams with custom arrangements.
Ready to simplify your support stack?
Join teams that switched from per-seat pricing to Converge. 14-day free trial, no credit card required.
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