JivoChat Pricing in 2026

Converge Converge Team
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Complete breakdown of JivoChat plans, costs, and what you get at each tier.

Quick Take

JivoChat charges $42/agent/month for Professional. A 5-person team pays $210/mo vs Converge's flat $49/mo.

JivoChat Plans & Pricing

Free

$0

  • • Up to 5 agents
  • • Basic live chat and Telegram/Facebook/Instagram/Viber
  • • 2-month chat history
  • +1 more features

⚠️ No WhatsApp, no chatbots, no CRM, no visitor monitoring, 2-month history limit

Basic

$28/agent/mo

  • • Proactive invitations
  • • Visitor monitoring
  • • CRM with pipeline
  • +3 more features

⚠️ Per-agent pricing, no WhatsApp (requires Professional), no chatbots, no voice

Professional Comparable

$42/agent/mo

  • • WhatsApp integration
  • • Chatbots
  • • Telephony
  • +3 more features

⚠️ WhatsApp add-on $25/mo extra, video calls $21/agent/mo extra, telephony $4/mo add-on

Enterprise

$56/agent/mo

  • • Mobile SDK
  • • Chat routing rules
  • • Video calls included
  • +3 more features

⚠️ Minimum 10 agents required ($560/mo minimum), WhatsApp still $25/mo extra

Cost Comparison: JivoChat vs Converge

Comparing Professional (First tier with WhatsApp and chatbots. WhatsApp costs $25/mo extra. Video calls $21/agent/mo extra. Annual billing for best rate.)

Team Size JivoChat/year Converge/year Savings
3 agents $1,512 $588 $924
5 agents $2,520 $588 $1,932
10 agents $5,040 $588 $4,452

See full JivoChat vs Converge comparison →

JivoChat Pricing Model

  • • Per-agent/seat pricing
  • • Costs scale with team size
  • • Multiple tiers with feature gating
  • • Add-ons may increase cost

Converge Pricing Model

  • ✓ $49/month flat
  • ✓ Up to 15 team members
  • ✓ All features included
  • ✓ Unlimited conversations

Is JivoChat Worth the Price?

JivoChat's strength is built-in telephony and crm with pipeline management alongside multi-channel messaging. However, per-agent pricing means costs scale linearly with your team size.

For teams that want predictable costs without per-seat fees or usage caps, Converge's $49/mo flat rate covers up to 15 agents with unlimited conversations.

Frequently Asked Questions

How much does JivoChat cost?
JivoChat starts at $42/agent/month. Plans range from Free ($0) to Enterprise ($56/agent/mo). Pricing is per-agent, so costs scale with team size.
Is there a free plan for JivoChat?
Yes, JivoChat offers a free plan with limited features. However, most teams need paid plans starting at $42/agent/month for full functionality.
What's included in JivoChat's pricing?
JivoChat's Free plan includes: Up to 5 agents, Basic live chat and Telegram/Facebook/Instagram/Viber, 2-month chat history. Note: No WhatsApp, no chatbots, no CRM, no visitor monitoring, 2-month history limit Higher tiers add more advanced features.
Is JivoChat worth the price?
JivoChat is best for Small businesses wanting affordable live chat with voice integration and built-in CRM. Pros include: Free tier with 5 agents for basic live chat; Broad channel support including Viber and Apple Business Chat. However, Per-agent pricing escalates quickly with larger teams. Consider your team size and needs when evaluating.
How does JivoChat pricing compare to alternatives?
JivoChat at $42/agent/month uses per-agent pricing. Alternatives like Converge offer flat $49/month for up to 15 agents, which can be more cost-effective for growing teams.

Save $1,932/year for a 5-agent team

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Up to 15 team members. Unlimited conversations. No surprises.

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