Zendesk Chat
Zendesk Chat is live chat software for customer support teams. Best suited for large support teams needing comprehensive ticketing integration. Known for its deep integration with Zendesk Support platform.
Zendesk Chat is a customer support platform known for deep integration with zendesk support platform. Live chat software for customer support teams. It's best suited for large support teams needing comprehensive ticketing integration.
Below you'll find a detailed breakdown of Zendesk Chat's features, pricing, strengths, and weaknesses to help you make an informed comparison with alternative platforms.
Zendesk Chat Key Features
Zendesk Chat Strengths & Limitations
Strengths
- Strong brand recognition
- Comprehensive support suite
- Good integrations
- Mobile apps available
Limitations
- Per-agent pricing gets expensive
- Limited to web chat only
- No social media messaging
- Complex setup for small teams
Zendesk Chat Pricing
At $115/agent/month, a 5-agent team pays $575/month. Converge offers flat $49/month for up to 15 team members.
Ready to try Converge?
$49/month flat. Up to 15 agents. 14-day free trial, no credit card required.
Start Free TrialZendesk Chat vs Other Platforms
Frequently Asked Questions
Zendesk Chat's Suite Professional plan costs $115/agent/month. Zendesk Chat now part of Suite; annual billing required. Monthly billing: $149/agent/mo. For comparison, Converge costs $49/month flat for up to 15 team members.
Zendesk Chat is best suited for large support teams needing comprehensive ticketing integration. Its standout feature is deep integration with zendesk support platform.
There are 49+ platforms you can compare with Zendesk Chat in the customer support platform category. Each comparison above shows detailed feature and pricing differences to help you choose.