Compare Pricing Before Switching

Converge Team

• Updated March 12, 2026

Compare Acquire's per-seat pricing against flat-rate alternatives to understand the real cost of switching.

Acquire Pricing: What You Actually Pay

Acquire uses a base fee plus per-agent model with annual billing required. The Self-Service plan starts at $500/month plus $25 per agent. The Integrated Solution plan starts at $2,000/month plus $45 per agent. Both require you to contact sales — there's no self-serve signup with transparent pricing.

Plan Breakdown

Self-Service ($500/mo + $25/agent): Includes chat widget, SLA alerts, workflows, prioritization and queues, 1-way and 2-way video, and reporting. No email or SMS channels, no data import/export. Integrated Solution ($2,000/mo + $45/agent): Adds SMS via call deflection, email channel, data import/export, and all Self-Service features. A third plan is listed as "Coming Soon" with bots, additional channels, video recording, and live reporting.

Real Cost Scenarios

A 3-agent team on Self-Service: $500 + (3 × $25) = $575/month ($6,900/year). A 5-agent team on Self-Service: $500 + (5 × $25) = $625/month ($7,500/year). A 5-agent team on Integrated Solution: $2,000 + (5 × $45) = $2,225/month ($26,700/year). A 10-agent team on Integrated Solution: $2,000 + (10 × $45) = $2,450/month ($29,400/year). These are annual billing rates — monthly billing (if available) would cost more.

Feature Gating That Adds Up

Email and SMS support require the Integrated Solution tier — a $1,500/month jump in base cost. Data export is also gated to Integrated Solution, meaning Self-Service teams can't even get their own data out without using the API. If you need multi-channel support beyond web chat and video, Acquire's entry point is effectively $2,000/month plus agent fees.

How Converge Compares

Converge charges $49/month flat for up to 15 agents — all channels included (WhatsApp, Telegram, Messenger, Instagram, Discord, Zalo, email). No base fees, no per-agent charges, no channel gating. A 5-agent team on Acquire Self-Service pays $625/month. The same team on Converge pays $49/month. That's $6,912 saved annually — and Converge includes more messaging channels than Acquire's $2,000/month Integrated Solution tier.

For a detailed feature-by-feature comparison, see our Acquire pricing analysis.