Tawk.to

tawk.to
Customer Support Free Plan TicketingLive ChatKnowledge BaseVideoMobile App

Tawk.to is free live chat software for websites. Best suited for businesses needing free website live chat. Known for its completely free with up to 15 agents and full features.

Converge
Converge Team ·

Tawk.to is a customer support platform known for completely free with up to 15 agents and full features. Free live chat software for websites. It's best suited for businesses needing free website live chat.

Below you'll find a detailed breakdown of Tawk.to's features, pricing, strengths, and weaknesses to help you make an informed comparison with alternative platforms.

Category Customer Support Platform
Starting Price From $58/mo
Pricing Model Flat rate
Best For Businesses needing free website live chat
Free Plan Yes

Tawk.to Key Features

Live chat
Ticketing
Knowledge base
Video chat
Screen sharing
Mobile apps

Tawk.to Strengths & Limitations

Strengths

  • Completely free
  • Up to 15 agents
  • Full-featured
  • Easy setup
  • Good mobile apps
  • Video chat included

Limitations

  • Website chat only
  • No messaging platforms
  • Branding on free plan
  • Limited integrations
  • Basic automation
  • No WhatsApp/Telegram

Tawk.to Pricing

Free
All features · Up to 15 agents
$0 Tawk.to branding displayed
Remove Branding
White-label chat widget · Custom email branding
$29/mo $39/mo if billed monthly
AI Assist Growth
AI-powered responses · Extended message credits
$29/mo Limited message credits, $39/mo if monthly
AI Assist Business
Higher message volume · Priority support
$99/mo $0.02+ per message over limit

Ready to try Converge?

$49/month flat. Up to 15 agents. 14-day free trial, no credit card required.

Start Free Trial

Tawk.to vs Other Platforms

Tawk.to vs Zendesk Tawk.to vs Freshdesk Tawk.to vs Intercom Tawk.to vs Help Scout Tawk.to vs Tidio Tawk.to vs Mevrik Tawk.to vs Crisp Tawk.to vs LiveChat Tawk.to vs Zoho SalesIQ Tawk.to vs Gorgias Tawk.to vs Front Tawk.to vs Gladly Tawk.to vs Kustomer Tawk.to vs HubSpot Service Hub Tawk.to vs JivoChat Tawk.to vs Trengo Tawk.to vs Respond.io Tawk.to vs CM.com Tawk.to vs Whelp Tawk.to vs LiveAgent Tawk.to vs Deskpro Tawk.to vs Sprinklr Tawk.to vs HubSpot Service Hub Tawk.to vs Olark Tawk.to vs Drift Tawk.to vs Groove Tawk.to vs Kayako Tawk.to vs HappyFox Tawk.to vs Groove HQ Tawk.to vs Reamaze Tawk.to vs Hiver Tawk.to vs Missive Tawk.to vs Freshchat Tawk.to vs Userlike Tawk.to vs Chatwoot Tawk.to vs Zendesk Chat Tawk.to vs Acquire Tawk.to vs Comm100 Tawk.to vs Podium Tawk.to vs Birdeye Tawk.to vs Textline Tawk.to vs MessageBird (Bird) Tawk.to vs Twilio Flex Tawk.to vs Vonage Tawk.to vs Sendbird Tawk.to vs Smooch (Sunshine Conversations) Tawk.to vs Sleekflow Tawk.to vs Dixa Tawk.to vs Helpshift

Frequently Asked Questions

Tawk.to's AI Assist Growth + Remove Branding plan costs $58/month. Combined add-ons for professional use: $29/mo AI Assist Growth + $29/mo branding removal (annual billing). Website chat only—no WhatsApp, Telegram, or other messaging platforms. For comparison, Converge costs $49/month flat for up to 15 team members.

Tawk.to is best suited for businesses needing free website live chat. Its standout feature is completely free with up to 15 agents and full features.

There are 49+ platforms you can compare with Tawk.to in the customer support platform category. Each comparison above shows detailed feature and pricing differences to help you choose.

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