Trengo Comparisons 2026

Everything you need to know about Trengo before comparing it with other customer support and unified inbox platforms.

Trengo is a customer support platform known for flowbot automation for whatsapp and other channels. Customer engagement platform for teams. It's best suited for european businesses needing gdpr-compliant multi-channel support.

Below you'll find a detailed breakdown of Trengo's features, pricing, strengths, and weaknesses to help you make an informed comparison with alternative platforms.

Trengo at a Glance

Category

Customer Support Platform

G2 Rating

4.4/5/5 (200 reviews)

Pricing Model

Usage-based

Starting Price

$299/mo

Free Plan

No

Best For

European businesses needing GDPR-compliant multi-channel support

Trengo Key Features

WhatsApp
Email
Live chat
Voice
SMS
Social media
Flowbot
Team inbox
Automation
Integrations

Trengo Pros & Cons

Strengths

  • +Good WhatsApp support
  • +Flowbot automation
  • +Voice integration
  • +European company (GDPR)
  • +Team collaboration
  • +Multi-channel

Weaknesses

  • Expensive
  • Conversation caps
  • Complex pricing
  • No native Zalo
  • Limited Asian channels
  • Steep learning curve

Trengo Pricing

Plan Price
Boost €299/mo
Pro €499/mo
Enterprise Custom

Trengo vs Converge

See how Trengo compares directly to Converge for customer support and unified inbox. Detailed feature-by-feature analysis with pricing breakdown.

Full Trengo vs Converge Comparison →

Frequently Asked Questions

Trengo's Boost plan costs $299/month. 6,000 conversations/year cap (~500/mo), up to 10 users, overage fees apply For comparison, Converge costs $49/month flat for up to 15 team members.
Trengo is best suited for european businesses needing gdpr-compliant multi-channel support. Its standout feature is flowbot automation for whatsapp and other channels.
There are 49+ platforms you can compare with Trengo in the customer support platform category. Each comparison above shows detailed feature and pricing differences to help you choose.
Trengo has a 4.4/5/5 rating on G2 based on 200 reviews. Ratings reflect user satisfaction with features, ease of use, and support quality.