Olark
Olark is live chat software for sales and support. Best suited for small to medium businesses needing basic live chat. Known for its visitor insights and chat targeting.
Olark is a customer support platform known for visitor insights and chat targeting. Live chat software for sales and support. It's best suited for small to medium businesses needing basic live chat.
Below you'll find a detailed breakdown of Olark's features, pricing, strengths, and weaknesses to help you make an informed comparison with alternative platforms.
Olark Key Features
Olark Strengths & Limitations
Strengths
- Easy setup and customization
- Good visitor tracking
- Reliable uptime
- Clean interface
Limitations
- Per-agent pricing gets expensive
- Limited mobile app functionality
- No social media integration
- Basic automation features
Olark Pricing
At $29/agent/month, a 5-agent team pays $145/month. Converge offers flat $49/month for up to 15 team members.
Converge Platform Data
How Converge compares to Olark — first-party numbers, not vendor benchmarks
| Team Size | Olark | Converge | Annual Savings |
|---|---|---|---|
| 5 agents | $145/mo | $49/mo | $1152/yr |
| 10 agents | $290/mo | $49/mo | $2892/yr |
| 15 agents | $435/mo | $49/mo | $4632/yr |
Ready to try Converge?
$49/month flat. Up to 15 agents. 7-day free trial, no credit card required.
Start Free TrialOlark vs Other Platforms
Frequently Asked Questions
Olark's Standard plan costs $29/agent/month. Website chat only. PowerUp add-ons cost $29-$99/month extra for cobrowsing and translation. For comparison, Converge costs $49/month flat for up to 15 team members.
Olark is best suited for small to medium businesses needing basic live chat. Its standout feature is visitor insights and chat targeting.
There are 49+ platforms you can compare with Olark in the customer support platform category. Each comparison above shows detailed feature and pricing differences to help you choose.