Missive

missiveapp.com
Customer Support Free Plan APIMobile AppFree Plan

Missive costs $14 (Starter), $24 (Productive), or $36 (Business) per user per month in 2026, with annual billing required for advertised rates (source: missiveapp.com/pricing, March 2026). The team-collaboration inbox covers email, SMS, WhatsApp, Instagram, and Messenger, with integrations and rule-based automations gated to the Productive tier and above. Best suited for small teams (1–5 users) where real-time collaborative email drafting is the daily workflow.

Converge
Converge Team ·

Missive is a customer support platform known for real-time collaborative email drafting (multi-user co-editing on the same draft). Team email and chat collaboration platform. It's best suited for teams needing collaborative email management with basic chat features.

Below you'll find a detailed breakdown of Missive's features, pricing, strengths, and weaknesses to help you make an informed comparison with alternative platforms.

Category Customer Support Platform
Starting Price From $14/seat/mo
Pricing Model Per agent/seat
Best For Teams needing collaborative email management with basic chat features
Free Plan Yes

Missive Key Features

Team email collaboration
Chat integration
Task management
Shared drafts
Email scheduling
Team chat

Missive Strengths & Limitations

Strengths

  • Excellent team collaboration
  • Clean, intuitive interface
  • Good email management
  • Strong mobile apps

Limitations

  • Limited messaging platform support
  • Per-user pricing adds up
  • No WhatsApp or Telegram integration
  • Focused mainly on email and basic chat

Missive Pricing

Starter
Team email · SMS & social accounts
$14/user/mo Annual billing required for $14 rate (monthly ≈ 25% higher). No integrations, automation rules, or analytics on this tier.
Business
SAML/SSO (Okta, Azure AD) · IP restrictions
$36/user/mo Annual billing required for $36 rate. Most teams won't need SAML SSO unless they have IT-mandated identity policies.

At $24/agent/month, a 5-agent team pays $120/month. Converge offers flat $49/month for up to 15 team members.

Converge Platform Data

How Converge compares to Missive — first-party numbers, not vendor benchmarks

Native Channels
10
WhatsApp, Telegram, Messenger, Instagram, Discord, Zalo, Gmail, Email, TikTok, and chat widget — all included at $49/mo
Flat Monthly Price
$49
Up to 15 team members. No per-seat fees, no per-channel add-ons, no conversation limits
Team Members Included
15
Agents 2 through 15 add $0 in software cost — hiring decisions stay about staffing, not licensing
AI Add-On Cost
$0
Reply suggestions, message translation, and BYOK API key support included at no extra charge
Team Size Missive Converge Annual Savings
5 agents $120/mo $49/mo $852/yr
10 agents $240/mo $49/mo $2292/yr
15 agents $360/mo $49/mo $3732/yr

Ready to try Converge?

$49/month flat. Up to 15 agents. 7-day free trial, no credit card required.

Start Free Trial

Frequently Asked Questions

Missive's Productive plan costs $24/agent/month. Annual billing required For comparison, Converge costs $49/month flat for up to 15 team members.

Missive is best suited for teams needing collaborative email management with basic chat features. Its standout feature is real-time collaborative email drafting (multi-user co-editing on the same draft).

There are 50+ platforms you can compare with Missive in the customer support platform category. Each comparison above shows detailed feature and pricing differences to help you choose.

Missive costs $14/user/month on the Starter plan (up to 5 users), $24/user/month on Productive (up to 50 users), and $36/user/month on Business (unlimited users), all with annual billing per missiveapp.com/pricing as of 2026. Monthly billing runs roughly 25% higher. A 5-person team on Productive pays $120/month annual or about $150/month monthly. The free plan caps at 3 users with 15-day message history.

The Missive Productive plan ($24/user/month annual, up to 50 users) includes everything in Starter plus third-party integrations (Salesforce, HubSpot, Shopify, ChatGPT, Pipedrive, Trello), up to 1,000 automation rules, basic analytics and reporting, and API access for custom workflows. AI automations are supported but require your own ChatGPT, Claude, or Gemini API key — Missive does not include AI credits. SAML SSO, IP restrictions, and advanced analytics are gated to the Business tier at $36/user/month.

A 10-person team on Missive Productive costs $240/month ($2,880/year) with annual billing, or about $300/month with monthly billing. The Starter plan caps at 5 users so it doesn't apply at 10 seats. Missive Business at 10 users runs $360/month ($4,320/year). Converge charges $49/month flat for up to 15 agents — $191/month less than Missive Productive at this team size.

Yes. Missive offers a 30-day free trial on all paid plans with no credit card required (source: missiveapp.com/pricing, 2026). Missive also has a permanent free plan that supports up to 3 users with a 15-day message history and limited shared accounts — useful for evaluation but not viable for active support teams. Paid plan trials let you test integrations, rules, and team collaboration features before committing to annual billing.

Missive's listed prices ($14, $24, $36 per user per month) all assume annual billing. The pricing page notes a 20% discount for yearly plans, meaning monthly billing runs roughly 25% higher — approximately $18/user (Starter), $30/user (Productive), and $45/user (Business). Annual commitment locks in the lower rate but reduces flexibility if team size changes mid-term. Converge has no annual lock-in and bills month-to-month at $49/month flat with a 7-day free trial.

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