Birdeye vs Zoho SalesIQ
Converge Team
Side-by-side comparison for 2026
| Feature | Birdeye | Zoho SalesIQ |
|---|---|---|
| Starting Price | From $299/mo | From $39/seat/mo |
| Best For | Large enterprises needing comprehensive reputation management | Zoho ecosystem users wanting integrated live chat and visitor tracking |
| Standout Feature | Advanced reputation monitoring and management | Deep Zoho CRM integration with lead scoring and visitor intelligence |
| Free Plan | ✗ | ✓ |
| G2 Rating | 4.4 | 4.4/5 |
Birdeye and Zoho SalesIQ target different business needs with vastly different pricing structures. Birdeye is a comprehensive reputation management platform at $299-$599 per month, while SalesIQ focuses on live chat and visitor analytics at $0-$20 per operator.
Feature Comparison
Birdeye offers extensive reputation management, review generation, social media monitoring, and business listings management. SalesIQ provides live chat, visitor tracking, lead scoring, chatbots, and seamless integration with Zoho's business ecosystem for customer communication.
Pricing Comparison
The pricing difference is substantial - SalesIQ's $0-$20 per operator is dramatically more affordable than Birdeye's $299-$599 monthly plans. Birdeye's higher cost reflects its comprehensive reputation management suite, while SalesIQ offers exceptional value for live chat needs.
Birdeye
Pros
- ✓ Comprehensive reputation management
- ✓ Strong analytics and reporting
- ✓ Multi-location support
Cons
- ✗ Very expensive pricing
- ✗ Complex interface
- ✗ Steep learning curve
Zoho SalesIQ
Pros
- ✓ Very competitive pricing
- ✓ Excellent Zoho ecosystem integration
- ✓ Good visitor tracking and lead scoring
Cons
- ✗ Interface feels dated
- ✗ Best value within Zoho ecosystem
- ✗ Limited integrations outside Zoho
Verdict
SalesIQ wins on affordability and live chat functionality, while Birdeye excels in comprehensive reputation management and review automation.
Choose Birdeye for comprehensive reputation management, or SalesIQ for affordable live chat and customer communication. For a simple flat-rate alternative, consider Converge at $49/mo regardless of team size.
Looking for more options? Browse all 750+ platform comparisons, or see all Birdeye comparisons and all Zoho SalesIQ comparisons.