Review Management Platform
Birdeye Alternatives for 2026
Converge Team
All-in-one customer experience platform
Starting Price
From $299/mo
G2 Rating
4.4
Category
Review Management Platform
Birdeye markets itself as an all-in-one customer experience platform, focusing heavily on reputation management, review monitoring, and social media management alongside basic messaging capabilities.
About Birdeye
Birdeye is a review management and reputation tool. Large enterprises needing comprehensive reputation management.
Birdeye Strengths
- ✓ Comprehensive reputation management
- ✓ Strong analytics and reporting
- ✓ Multi-location support
- ✓ Extensive integrations
Birdeye Limitations
- ✗ Very expensive pricing
- ✗ Complex interface
- ✗ Steep learning curve
- ✗ Limited messaging channel support
Birdeye Pricing
Starter
Reviews AI, Listings AI
$299/location/mo
Per-location pricing, additional locations add $299+ each
Growth
All Starter features, Social AI
$399/location/mo
Per-location pricing, multi-location costs multiply quickly
Dominate
All Growth features, Chatbot AI
$449/location/mo
Per-location pricing, 5 locations = $2,245/month
Other Review Management Platforms to Consider
Looking for Customer Support Instead?
If you need a unified inbox for customer conversations across messaging platforms, Converge may be a good fit. It's a different category than Birdeye, but businesses often use both types of tools together.
- ✓ Unified inbox for WhatsApp, Telegram, Messenger, Discord, Zalo
- ✓ $49/month flat rate, up to 15 team members
- ✓ Unlimited conversations, no per-seat fees
Birdeye is a review management and reputation tool. Converge is a customer support platform. They serve different purposes.