Messaging API Platform

Sendbird Pricing in 2026

Converge Converge Team
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Complete breakdown of Sendbird plans, costs, and what you get at each tier.

About Sendbird

Sendbird is a messaging APIs and communication infrastructure tool. Chat, calls, and live streaming APIs for mobile and web.

Sendbird Plans & Pricing

Free Trial

Free

  • • Up to 1,000 MAU
  • • 30-day access to Pro features
  • • No credit card required

⚠️ Reverts to Developer plan (100 MAU) after trial

Starter Comparable

$399/month

  • • Up to 5,000 MAU
  • • Messaging essentials
  • • Basic moderation
  • +1 more features

⚠️ $349/month if billed annually, overage fees for additional MAU

Pro

$599/month

  • • Up to 5,000 MAU
  • • Message translation
  • • Image moderation
  • +1 more features

⚠️ $499/month if billed annually, scales up for higher MAU tiers

Enterprise

Custom

  • • Millions of MAU
  • • Dedicated servers
  • • All features
  • +1 more features

⚠️ Requires sales consultation

Sendbird Pricing Model

  • • Conversation/ticket-based pricing
  • • Overage fees when limits exceeded
  • • Volume limits per tier
  • • AI/automation often costs extra

Is Sendbird Worth the Price?

Sendbird's strength is comprehensive sdk with voice, video, and messaging.

Best for: Developers building custom in-app messaging experiences

Looking for Customer Support Software?

Sendbird focuses on messaging APIs and communication infrastructure. If you need a unified inbox for customer conversations across WhatsApp, Telegram, Messenger, Discord, and more, Converge might be what you're looking for.

  • ✓ Unified inbox for all messaging platforms
  • ✓ $49/month flat rate, up to 15 team members
  • ✓ Unlimited conversations, no per-seat fees
Try Converge Free

Frequently Asked Questions

How much does Sendbird cost?
Sendbird starts at $399/month. Plans range from Free Trial (Free) to Enterprise (Custom).
Is there a free plan for Sendbird?
Yes, Sendbird offers a free plan with limited features. However, most teams need paid plans starting at $399/month for full functionality.
What's included in Sendbird's pricing?
Sendbird's Free Trial plan includes: Up to 1,000 MAU, 30-day access to Pro features, No credit card required. Note: Reverts to Developer plan (100 MAU) after trial Higher tiers add more advanced features.
Is Sendbird worth the price?
Sendbird is best for Developers building custom in-app messaging experiences. Pros include: Comprehensive SDK suite; Excellent developer documentation. However, Expensive for small businesses. Consider your team size and needs when evaluating.
How does Sendbird pricing compare to alternatives?
Sendbird at $399/month uses tiered pricing. Alternatives like Converge offer flat $49/month for up to 15 agents, which can be more cost-effective for growing teams.

This page provides pricing information about Sendbird. Converge and Sendbird serve different use cases.