Sendbird

sendbird.com
Messaging API Free Plan VoiceVideoAnalyticsSLA ManagementIn-App Messaging

Sendbird is chat, calls, and live streaming APIs for mobile and web. Best suited for developers building custom in-app messaging experiences. Known for its comprehensive SDK with voice, video, and messaging.

Converge
Converge Team ·
Pricing Breakdown

About Sendbird: Sendbird is chat, calls, and live streaming APIs for mobile and web. Best suited for developers building custom in-app messaging experiences. Known for its comprehensive SDK with voice, video, and messaging.

Sendbird Key Features

In-app messaging SDK
Voice and video calling
Live streaming
Push notifications
Message translation
Moderation tools

Sendbird Plans & Pricing

What each tier includes and costs

Free Trial
Up to 1,000 MAU · 30-day access to Pro features · No credit card required
Free Reverts to Developer plan (100 MAU) after trial
Pro
Up to 5,000 MAU · Message translation · Image moderation
$599/month $499/month if billed annually, scales up for higher MAU tiers
Enterprise
Millions of MAU · Dedicated servers · All features
Custom Requires sales consultation

Sendbird Pricing Model

How the pricing works

Sendbird uses usage-based pricing, where costs are tied to volume metrics like conversations, messages, or API calls.

What this means in practice

  • Monthly costs vary based on actual usage
  • Overage fees apply when limits are exceeded
  • Costs can spike during busy periods
  • Budgeting requires forecasting usage volume

Up to 5,000 MAU; $349/mo if billed annually; overage fees apply

Is Sendbird Worth the Price?

An honest evaluation

Sendbird's core strength is comprehensive sdk with voice, video, and messaging. It is best suited for Developers building custom in-app messaging experiences.

Strengths

  • Comprehensive SDK suite
  • Excellent developer documentation
  • Scalable infrastructure
  • Rich feature set for in-app messaging

Drawbacks

  • Expensive for small businesses
  • Complex pricing structure
  • Limited social media integrations
  • Steep learning curve

Bottom line: Sendbird is a strong choice for teams that need messaging APIs and communication infrastructure capabilities. Evaluate based on your specific requirements and compare with alternatives in the same category.

Frequently Asked Questions

Sendbird pricing starts at From $399/mo. Plans range from Free Trial (Free) to Enterprise (Custom).

Yes, Sendbird offers a free plan with limited features.

Sendbird is a messaging APIs and communication infrastructure tool. Chat, calls, and live streaming APIs for mobile and web. It is best for Developers building custom in-app messaging experiences.

Sendbird's Free Trial plan includes: Up to 1,000 MAU, 30-day access to Pro features, No credit card required. Higher tiers add more advanced capabilities.

Sendbird's strength is comprehensive sdk with voice, video, and messaging. It is best for Developers building custom in-app messaging experiences. Consider your specific messaging APIs and communication infrastructure needs and compare with alternatives before committing.

Alternatives to Sendbird in the messaging APIs and communication infrastructure space include similar tools in the category. For customer support needs specifically, platforms like Converge offer unified messaging at $49/month flat.

Looking for Customer Support Instead?

Sendbird focuses on messaging APIs and communication infrastructure. If you need a unified inbox for customer conversations across WhatsApp, Telegram, Messenger, Discord, and more, Converge offers all channels at $49/month flat for up to 15 agents with a 14-day free trial.

Ready to try Converge?

$49/month flat. Up to 15 agents. 14-day free trial, no credit card required.

Start Free Trial