Crisp Pricing in 2026

Converge Converge Team
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Complete breakdown of Crisp plans, costs, and what you get at each tier.

Quick Take

Crisp's Essentials costs $95/mo. Converge offers all features for a flat $49/mo.

Crisp Plans & Pricing

Free

$0

  • • 2 seats
  • • Basic website chat
  • • Mobile apps

⚠️ No integrations, no email inbox, no AI

Mini

$45/mo/workspace

  • • 4 seats
  • • Shared email inbox
  • • Chat triggers
  • +2 more features

⚠️ No omnichannel inbox, no routing rules, no knowledge base

Essentials Comparable

$95/mo/workspace

  • • 10 seats
  • • Omnichannel inbox
  • • AI workflow builder
  • +5 more features

⚠️ AI capped at ~500 conversations/mo, no ticketing, no white-labeling, no customer portal

Plus

$295/mo/workspace

  • • 20+ seats
  • • $75 AI credits/mo (pay-as-you-go beyond)
  • • 1,350 automated conversations/mo
  • +4 more features

⚠️ Extra seats €10/agent/mo, AI credits ~$0.05/conversation beyond included amount

Cost Comparison: Crisp vs Converge

Comparing Essentials (10 seats included, $25 AI credits/mo (~500 conversations), 450 automated conversations/mo. No ticketing or white-labeling.)

Scale Crisp/year Converge/year Savings
1 workspace $1,140 $588 $552
3 workspaces $3,420 $588 $2,832
5 workspaces $5,700 $588 $5,112

See full Crisp vs Converge comparison →

Crisp Pricing Model

  • • Per-workspace pricing
  • • Costs scale with workspaces
  • • Team limits per workspace
  • • Features vary by tier

Converge Pricing Model

  • ✓ $49/month flat
  • ✓ Up to 15 team members
  • ✓ All features included
  • ✓ Unlimited conversations

Is Crisp Worth the Price?

Crisp's strength is magicbrowse co-browsing and hugo ai agent for automated customer conversations. Keep in mind: ai capped at 50-500 uses/mo on lower plans.

For teams that want predictable costs without per-seat fees or usage caps, Converge's $49/mo flat rate covers up to 15 agents with unlimited conversations.

Frequently Asked Questions

How much does Crisp cost?
Crisp starts at $95/month. Plans range from Free ($0) to Plus ($295/mo/workspace).
Is there a free plan for Crisp?
Yes, Crisp offers a free plan with limited features. However, most teams need paid plans starting at $95/month for full functionality.
What's included in Crisp's pricing?
Crisp's Free plan includes: 2 seats, Basic website chat, Mobile apps. Note: No integrations, no email inbox, no AI Higher tiers add more advanced features.
Is Crisp worth the price?
Crisp is best for SMBs wanting comprehensive messaging with AI chatbot automation and video support. Pros include: Broad feature set covering chat, video, CRM, and knowledge base; Hugo AI agent for automated conversations. However, AI capped at 50-500 uses/mo on lower plans. Consider your team size and needs when evaluating.
How does Crisp pricing compare to alternatives?
Crisp at $95/month uses tiered pricing. Alternatives like Converge offer flat $49/month for up to 15 agents, which can be more cost-effective for growing teams.

Save $2,832/year with 3 workspaces

Switch to Converge for $49/month

Up to 15 team members. Unlimited conversations. No surprises.

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