Chatwoot Pricing in 2026

Converge Converge Team
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Complete breakdown of Chatwoot plans, costs, and what you get at each tier.

Quick Take

Chatwoot charges $19/agent/month for Startups. A 5-person team pays $95/mo vs Converge's flat $49/mo.

Chatwoot Plans & Pricing

Hacker

$0/agent/mo

  • • Up to 2 agents
  • • Website live chat
  • • Slack integration

⚠️ 500 conversations/month limit, 30-day data retention only

Startups Comparable

$19/agent/mo

  • • Email support
  • • Social media integrations
  • • Enhanced reporting

⚠️ Additional fees for WhatsApp and SMS channels

Enterprise

$99/agent/mo

  • • SSO
  • • SLA policies
  • • Priority support

⚠️ Self-hosted only, requires infrastructure

Cost Comparison: Chatwoot vs Converge

Comparing Startups (Additional fees for WhatsApp and SMS channels. Open-source self-hosted version available for free but requires infrastructure.)

Team Size Chatwoot/year Converge/year Savings
3 agents $684 $588 $96
5 agents $1,140 $588 $552
10 agents $2,280 $588 $1,692

See full Chatwoot vs Converge comparison →

Chatwoot Pricing Model

  • • Per-agent/seat pricing
  • • Costs scale with team size
  • • Multiple tiers with feature gating
  • • Add-ons may increase cost

Converge Pricing Model

  • ✓ $49/month flat
  • ✓ Up to 15 team members
  • ✓ All features included
  • ✓ Unlimited conversations

Is Chatwoot Worth the Price?

Chatwoot's strength is open-source with self-hosting option. However, per-agent pricing means costs scale linearly with your team size.

For teams that want predictable costs without per-seat fees or usage caps, Converge's $49/mo flat rate covers up to 15 agents with unlimited conversations.

Frequently Asked Questions

How much does Chatwoot cost?
Chatwoot starts at $19/agent/month. Plans range from Hacker ($0/agent/mo) to Enterprise ($99/agent/mo). Pricing is per-agent, so costs scale with team size.
Is there a free plan for Chatwoot?
Yes, Chatwoot offers a free plan with limited features. However, most teams need paid plans starting at $19/agent/month for full functionality.
What's included in Chatwoot's pricing?
Chatwoot's Hacker plan includes: Up to 2 agents, Website live chat, Slack integration. Note: 500 conversations/month limit, 30-day data retention only Higher tiers add more advanced features.
Is Chatwoot worth the price?
Chatwoot is best for Technical teams wanting open-source flexibility. Pros include: Open-source option available; Good channel coverage. However, Per-agent pricing model. Consider your team size and needs when evaluating.
How does Chatwoot pricing compare to alternatives?
Chatwoot at $19/agent/month uses per-agent pricing. Alternatives like Converge offer flat $49/month for up to 15 agents, which can be more cost-effective for growing teams.

Save $552/year for a 5-agent team

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Up to 15 team members. Unlimited conversations. No surprises.

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