Tidio Pricing in 2026

Converge Converge Team
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Complete breakdown of Tidio plans, costs, and what you get at each tier.

Quick Take

Tidio's Growth + Lyro AI costs $98/mo with conversation limits. Converge offers unlimited conversations for $49/mo.

Tidio Plans & Pricing

Free

$0

  • • 50 conversations/mo
  • • Up to 10 agents
  • • Basic chatbots

⚠️ Very limited conversations, no AI

Starter

$29/mo

  • • 100 conversations
  • • Basic analytics
  • • Live typing

⚠️ Lyro AI ($39/mo) and Flows ($29/mo) cost extra

Growth Comparable

$59–$349/mo

  • • 250–2000 conversations
  • • Advanced analytics
  • • User permissions

⚠️ AI and automation add-ons extra, branding removal $20/mo

Plus

$749/mo

  • • Custom conversations
  • • Custom branding
  • • Dedicated success manager

⚠️ Massive price jump from Growth tier

Premium

From $2,999/mo

  • • Up to 15 agents
  • • AI deployment
  • • Expert insights

⚠️ Custom pricing, enterprise only

Cost Comparison: Tidio vs Converge

Comparing Growth + Lyro AI (Growth plan ($59/mo) includes 250 conversations/month. Lyro AI add-on ($39/mo) required for AI chatbot features. Additional conversations cost extra. Total $98/mo for comparable functionality.)

Plan Tidio/year Converge/year Savings
Growth + Lyro AI $1,176 $588 $588
Note: Growth plan ($59/mo) includes 250 conversations/month. Lyro AI add-on ($39/mo) required for AI chatbot features. Additional conversations cost extra. Total $98/mo for comparable functionality.. Converge has unlimited conversations with no overage fees.

See full Tidio vs Converge comparison →

Tidio Pricing Model

  • • Conversation/ticket-based pricing
  • • Overage fees when limits exceeded
  • • Volume limits per tier
  • • AI/automation often costs extra

Converge Pricing Model

  • ✓ $49/month flat
  • ✓ Up to 15 team members
  • ✓ All features included
  • ✓ Unlimited conversations

Is Tidio Worth the Price?

Tidio's strength is lyro ai chatbot with strong ecommerce query resolution. However, conversation limits and overage fees can make monthly costs unpredictable.

For teams that want predictable costs without per-seat fees or usage caps, Converge's $49/mo flat rate covers up to 15 agents with unlimited conversations.

Frequently Asked Questions

How much does Tidio cost?
Tidio starts at $98/month. Plans range from Free ($0) to Premium (From $2,999/mo).
Is there a free plan for Tidio?
Yes, Tidio offers a free plan with limited features. However, most teams need paid plans starting at $98/month for full functionality.
What's included in Tidio's pricing?
Tidio's Free plan includes: 50 conversations/mo, Up to 10 agents, Basic chatbots. Note: Very limited conversations, no AI Higher tiers add more advanced features.
Is Tidio worth the price?
Tidio is best for Small ecommerce businesses on Shopify needing live chat and basic automation. Pros include: Excellent Shopify and ecommerce integrations; Lyro AI chatbot is effective. However, Conversation-based pricing can get expensive. Consider your team size and needs when evaluating.
How does Tidio pricing compare to alternatives?
Tidio at $98/month uses tiered pricing. Alternatives like Converge offer flat $49/month for up to 15 agents, which can be more cost-effective for growing teams.

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