What's the difference between Zoho SalesIQ and Tawk.to?

Zoho SalesIQ is best for Zoho ecosystem users wanting integrated live chat and visitor tracking. Tawk.to is best for Businesses needing free website live chat. Zoho SalesIQ's standout feature is Deep Zoho CRM integration with lead scoring and visitor intelligence, while Tawk.to offers Completely free with up to 15 agents and full features.

Which is cheaper, Zoho SalesIQ or Tawk.to?

Zoho SalesIQ starts at From $39/seat/mo. Tawk.to starts at From $58/mo. Zoho SalesIQ offers a free plan. Tawk.to offers a free plan. For flat-rate pricing, consider Converge at $49/month for up to 15 agents.

Which has better reviews, Zoho SalesIQ or Tawk.to?

Zoho SalesIQ has 4.4/5 on G2 (248 reviews). Tawk.to has 4.5/5 on G2 (180 reviews). Both are established platforms in the customer support space.

What are the pros of Zoho SalesIQ vs Tawk.to?

Zoho SalesIQ pros: Very competitive pricing; Excellent Zoho ecosystem integration. Tawk.to pros: Completely free; Up to 15 agents. Each platform has distinct strengths depending on your use case.

Should I choose Zoho SalesIQ or Tawk.to?

Choose Zoho SalesIQ for Zoho ecosystem users wanting integrated live chat and visitor tracking. Choose Tawk.to for Businesses needing free website live chat. If you need messaging-first support with flat pricing, consider Converge as an alternative at $49/month for up to 15 agents.

Zoho SalesIQ vs Tawk.to

Converge Team

• Updated January 26, 2026

Side-by-side comparison for 2026

Feature	Zoho SalesIQ	Tawk.to
Starting Price	From $39/seat/mo	From $58/mo
Best For	Zoho ecosystem users wanting integrated live chat and visitor tracking	Businesses needing free website live chat
Standout Feature	Deep Zoho CRM integration with lead scoring and visitor intelligence	Completely free with up to 15 agents and full features
Free Plan	✓	✓
G2 Rating	4.4/5	4.5/5

Zoho SalesIQ and Tawk.to compete in the affordable live chat space. SalesIQ ranges from free to $20 per operator, while Tawk.to offers free chat with optional paid agent services at $1 per hour.

Feature Comparison

SalesIQ: Comprehensive chat platform with visitor analytics, lead scoring, and seamless Zoho CRM integration for sales teams.

Tawk.to: Free live chat widget with unlimited messaging, basic customization, and optional paid human agent services.

Pricing Comparison

SalesIQ: $0-$20 per operator monthly - scalable pricing with advanced features in paid tiers.

Tawk.to: $0-$1 per hour for agents - free chat software with pay-per-use human agent option.

Zoho SalesIQ

Pros

✓ Very competitive pricing
✓ Excellent Zoho ecosystem integration
✓ Good visitor tracking and lead scoring

Cons

✗ Interface feels dated
✗ Best value within Zoho ecosystem
✗ Limited integrations outside Zoho

Tawk.to

Pros

✓ Completely free
✓ Up to 15 agents
✓ Full-featured

Cons

✗ Website chat only
✗ No messaging platforms
✗ Branding on free plan

Verdict

Choose SalesIQ for Zoho ecosystem integration and built-in CRM features. Choose Tawk.to for completely free chat with optional human agent support.

Both offer budget-friendly chat solutions with different approaches to monetization. Converge provides a comprehensive alternative at $49/month flat rate, combining advanced chat features with unified customer communication tools.

Looking for more options? Browse all 750+ platform comparisons, or see all Zoho SalesIQ comparisons and all Tawk.to comparisons.

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