Tawk.to
Tawk.to is free live chat software for websites. Best suited for businesses needing free website live chat. Known for its completely free with up to 15 agents and full features.
Tawk.to offers 5 pricing plans, ranging from $0 to $1/hr. Tawk.to starts at $58/month for AI Assist Growth + Remove Branding (Combined add-ons for professional use: $29/mo AI Assist Growth + $29/mo branding removal (annual billing). Website chat only—no WhatsApp, Telegram, or other messaging platforms.). Additional costs for add-ons and premium features may apply beyond the base plan price.
Tawk.to Key Features
Tawk.to Plans & Pricing
What each tier includes and costs
Cost by Team Size
Estimated costs on Tawk.to's AI Assist Growth + Remove Branding
Tawk.to charges a flat rate per tier. Shown alongside a flat-rate alternative for context. Note: Combined add-ons for professional use: $29/mo AI Assist Growth + $29/mo branding removal (annual billing). Website chat only—no WhatsApp, Telegram, or other messaging platforms..
Hidden Costs & Additional Fees
What you may pay beyond the listed price
The base plan price is the starting point. These are documented additional costs and considerations reported by users and found in Tawk.to's pricing details.
Tawk.to Pricing Model
How the pricing works
Tawk.to uses flat-rate pricing with different feature sets at each tier.
What this means in practice
- Predictable monthly costs within each tier
- Feature gating may require upgrading for specific capabilities
- Usage caps may still apply on some tiers
- Upgrading to the next tier can be a significant price jump
Combined add-ons for professional use: $29/mo AI Assist Growth + $29/mo branding removal (annual billing). Website chat only—no WhatsApp, Telegram, or other messaging platforms.
Tawk.to vs Alternatives
How pricing compares in the same category
Prices shown are starting prices. Actual costs vary based on team size, selected tier, and add-ons.
Is Tawk.to Worth the Price?
An honest evaluation
Tawk.to's core strength is completely free with up to 15 agents and full features. It is best suited for Businesses needing free website live chat.
Strengths
- Completely free
- Up to 15 agents
- Full-featured
- Easy setup
Drawbacks
- Website chat only
- No messaging platforms
- Branding on free plan
- Limited integrations
Bottom line: Tawk.to delivers strong value for teams that need website live chat. For smaller teams (under 15 people) that primarily need messaging across WhatsApp, Telegram, Discord, and other channels, a flat-rate alternative like Converge ($49/month) may be more cost-effective.
Frequently Asked Questions
Tawk.to pricing starts at From $58/mo. Plans range from Free ($0) to Hire Agents ($1/hr).
Yes, Tawk.to offers a free plan with limited features. Most teams need paid plans starting at From $58/mo for full functionality.
Tawk.to's Free plan includes: All features, Up to 15 agents, Website chat only. Note: Tawk.to branding displayed. Higher tiers add more advanced features.
Tawk.to offers both monthly and annual billing options. Annual billing usually provides a discount.
Tawk.to is best for Businesses needing free website live chat. Strengths include: Completely free; Up to 15 agents. Downsides: Website chat only; No messaging platforms. The value depends on your team size, required features, and budget.
Common additional costs include: Tawk.to branding displayed. $39/mo if billed monthly. Limited message credits, $39/mo if monthly. $0.02+ per message over limit. Per-hour billing.
Tawk.to starts at From $58/mo with tiered pricing. Alternatives in the same category range from free tiers to $150+/agent/month. Flat-rate options like Converge ($49/month for up to 15 agents) can be more cost-effective for smaller teams.
Most Tawk.to plans can be upgraded at any time. Downgrades and cancellations typically take effect at the end of the current billing cycle. Check Tawk.to's terms of service for specific cancellation policies and whether mid-term changes are allowed.
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$49/month flat. Up to 15 agents. 14-day free trial, no credit card required.
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