LiveChat Pricing in 2026

Converge Converge Team
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Complete breakdown of LiveChat plans, costs, and what you get at each tier.

Quick Take

LiveChat charges $49/agent/month for Team. A 5-person team pays $245/mo vs Converge's flat $49/mo.

LiveChat Plans & Pricing

Starter

$19/agent/mo

  • • 60-day chat history
  • • Basic widget customization
  • • Track up to 100 visitors

⚠️ Annual billing required, no reporting

Team Comparable

$49/agent/mo

  • • Unlimited chat history
  • • Full widget customization
  • • Basic reporting
  • +1 more features

⚠️ Per-agent pricing adds up quickly

Business

$79/agent/mo

  • • Advanced reporting
  • • Work scheduler
  • • Staffing prediction
  • +1 more features

⚠️ ChatBot automation costs extra

Enterprise

Custom (~$149/agent)

  • • Dedicated account manager
  • • HIPAA compliance
  • • SSO
  • +1 more features

⚠️ Minimum seat requirements

Cost Comparison: LiveChat vs Converge

Comparing Team (Annual billing required. ChatBot automation is a separate product with its own pricing. No native Telegram or Zalo.)

Team Size LiveChat/year Converge/year Savings
3 agents $1,764 $588 $1,176
5 agents $2,940 $588 $2,352
10 agents $5,880 $588 $5,292

See full LiveChat vs Converge comparison →

LiveChat Pricing Model

  • • Per-agent/seat pricing
  • • Costs scale with team size
  • • Multiple tiers with feature gating
  • • Add-ons may increase cost

Converge Pricing Model

  • ✓ $49/month flat
  • ✓ Up to 15 team members
  • ✓ All features included
  • ✓ Unlimited conversations

Is LiveChat Worth the Price?

LiveChat's strength is detailed visitor tracking with real-time website analytics. However, per-agent pricing means costs scale linearly with your team size.

For teams that want predictable costs without per-seat fees or usage caps, Converge's $49/mo flat rate covers up to 15 agents with unlimited conversations.

Frequently Asked Questions

How much does LiveChat cost?
LiveChat starts at $49/agent/month. Plans range from Starter ($19/agent/mo) to Enterprise (Custom (~$149/agent)). Pricing is per-agent, so costs scale with team size.
Is there a free plan for LiveChat?
No, LiveChat doesn't offer a free plan. The lowest tier starts at $49/agent/month. For a free trial alternative, Converge offers a 14-day trial at $49/month flat—no credit card required.
What's included in LiveChat's pricing?
LiveChat's Starter plan includes: 60-day chat history, Basic widget customization, Track up to 100 visitors. Note: Annual billing required, no reporting Higher tiers add more advanced features.
Is LiveChat worth the price?
LiveChat is best for E-commerce teams needing visitor tracking with WhatsApp support. Pros include: Excellent visitor tracking and analytics; Strong integration ecosystem (200+ apps). However, Per-agent pricing model. Consider your team size and needs when evaluating.
How does LiveChat pricing compare to alternatives?
LiveChat at $49/agent/month uses per-agent pricing. Alternatives like Converge offer flat $49/month for up to 15 agents, which can be more cost-effective for growing teams.

Save $2,352/year for a 5-agent team

Switch to Converge for $49/month

Up to 15 team members. Unlimited conversations. No surprises.

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