Groove HQ Pricing in 2026

Converge Converge Team
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Complete breakdown of Groove HQ plans, costs, and what you get at each tier.

Quick Take

Groove HQ charges $20/agent/month for Plus. A 5-person team pays $100/mo vs Converge's flat $49/mo.

Groove HQ Plans & Pricing

Standard

$12/user/mo

  • • 2 shared inboxes
  • • Email & live chat
  • • 1 knowledge base
  • +1 more features

⚠️ Annual billing required

Plus Comparable

$20/user/mo

  • • 5 shared inboxes
  • • AI tools
  • • Advanced reporting
  • +1 more features

⚠️ Annual billing required, AI Draft credits $0.25 each

Pro

$35/user/mo

  • • 25 shared inboxes
  • • All AI features
  • • Enterprise security
  • +1 more features

⚠️ Annual billing required, AI Draft credits $0.25 each

Cost Comparison: Groove HQ vs Converge

Comparing Plus (Annual billing required, AI Draft credits $0.25 each)

Team Size Groove HQ/year Converge/year Savings
3 agents $720 $588 $132
5 agents $1,200 $588 $612
10 agents $2,400 $588 $1,812

See full Groove HQ vs Converge comparison →

Groove HQ Pricing Model

  • • Per-agent/seat pricing
  • • Costs scale with team size
  • • Multiple tiers with feature gating
  • • Add-ons may increase cost

Converge Pricing Model

  • ✓ $49/month flat
  • ✓ Up to 15 team members
  • ✓ All features included
  • ✓ Unlimited conversations

Is Groove HQ Worth the Price?

Groove HQ's strength is collision detection to prevent duplicate responses. However, per-agent pricing means costs scale linearly with your team size.

For teams that want predictable costs without per-seat fees or usage caps, Converge's $49/mo flat rate covers up to 15 agents with unlimited conversations.

Frequently Asked Questions

How much does Groove HQ cost?
Groove HQ starts at $20/agent/month. Plans range from Standard ($12/user/mo) to Pro ($35/user/mo). Pricing is per-agent, so costs scale with team size.
Is there a free plan for Groove HQ?
No, Groove HQ doesn't offer a free plan. The lowest tier starts at $20/agent/month. For a free trial alternative, Converge offers a 14-day trial at $49/month flat—no credit card required.
What's included in Groove HQ's pricing?
Groove HQ's Standard plan includes: 2 shared inboxes, Email & live chat, 1 knowledge base. Note: Annual billing required Higher tiers add more advanced features.
Is Groove HQ worth the price?
Groove HQ is best for Small businesses needing simple email-based customer support. Pros include: Simple, clean interface; Good for small teams. However, Limited advanced features. Consider your team size and needs when evaluating.
How does Groove HQ pricing compare to alternatives?
Groove HQ at $20/agent/month uses per-agent pricing. Alternatives like Converge offer flat $49/month for up to 15 agents, which can be more cost-effective for growing teams.

Save $612/year for a 5-agent team

Switch to Converge for $49/month

Up to 15 team members. Unlimited conversations. No surprises.

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