Export Your Data
Converge Team
Part of the Sleekflow migration guide
Learn how to export your customer data, conversation history, and contacts from Sleekflow before migrating to a new platform.
How to Export Your Data from SleekFlow
SleekFlow does not offer a single-click full data export. You need to export contacts, conversation analytics, and broadcast data separately using different UI paths. Some data — including Flow Builder automations and AI Agent configurations — cannot be exported at all.
Step 1: Export Contact Lists as CSV
Go to Contacts in the side menu and navigate to the specific contact list you want to export. Click More actions, then select Export list. SleekFlow generates a CSV file with all contact properties as column headers — names, phone numbers, emails, labels, and any custom fields you've defined. Export progress is shown at the bottom left of the screen. Note that exports are per-list: you must repeat this for each contact list separately. There is no "export all contacts" button that covers every list at once.
Step 2: Export Conversation Analytics as CSV
Click the Analytics icon in the side menu, then navigate to the Conversations tab. Click the Export button in the top right corner. SleekFlow generates a CSV with conversation metrics aggregated by day — including total conversations, messages sent/received, and response times. You can set a custom date range of up to 180 days. Important: this export contains aggregated daily metrics, not raw message-level conversation history. Segments, comparison views, and group-by breakdowns are excluded from the exported CSV. For raw message data, use the Platform API (Step 4).
Step 3: Export Broadcast Campaign History
There are two ways to export broadcast data. Method 1: Go to the Broadcasts page, hover over a campaign, click the three-dot menu, and select Export .CSV. Method 2: Open a broadcast's settings, navigate to the History tab, and click Export .CSV in the top right. The CSV includes per-recipient data: contact name, delivery status (Sent, Delivered, Read, Replied, or Failed), phone number, labels, last updated timestamp, and remarks. Note that WeChat, SMS, and Telegram channels do not report "Read" delivery status — only Sent, Delivered, Replied, and Failed are available for these channels.
Step 4: Retrieve Data via Platform API
SleekFlow provides a Platform API for programmatic data access. To get your API key, go to Integrations > Platform API > Connect (admin access required). The API covers modules for Contacts, Messaging, Inbox (conversations, quick replies, broadcasts), Analytics, Staff/Team management, and Custom Objects. Use the API to retrieve raw conversation and message data that the UI analytics export does not include. Note that API call limits are shared across the Platform API, Make, and Zapier integrations — high-volume automated exports may require rate limiting awareness.
Step 5: Document What You Cannot Export
The following data cannot be exported from SleekFlow through any method: Flow Builder automations (visual workflow sequences, trigger conditions, branching logic), AI Agent configurations (knowledge base files, custom answers, action settings), label hierarchies (nested label structures and categorization), custom objects (custom data schemas and records), assignment rules (team routing and auto-assignment logic), and quick reply templates. Screenshot your Flow Builder workflows, note your label structure, and manually copy canned response text before canceling your subscription.
Tip: If you use SleekFlow's Shopify, HubSpot, or Zoho CRM integration, your customer data likely exists in those systems too. Check your CRM for a more complete data backup before disconnecting SleekFlow. Complete all exports before canceling — once the account is deactivated, you lose access to all data including conversation history and analytics.
Need the full migration guide?
This page covers export your data specifically. For the complete step-by-step migration process:
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