Lead Capture & Visitor Tracking

Turn anonymous website visitors into qualified leads with Converge's built-in beacon technology. Track visitors, score leads, and capture opportunities—all included with your subscription.

Converge Converge Team
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Why Converge for Lead Capture?

Most businesses use separate tools for customer support and lead capture. Converge unifies both:

  • ✓ Automatic visitor tracking from first page view
  • ✓ Lead scoring based on behavior (0-100)
  • ✓ UTM and first-touch attribution preserved
  • ✓ Real-time notifications for high-intent visitors
  • ✓ Complete visitor history in every conversation
  • ✓ $49/month—no per-lead or per-visitor fees

Lead Capture Capabilities

Website Visitor Tracking

Track and identify anonymous website visitors to convert them into qualified leads

Real-time trackingVisitor profilesPage view analytics

Anonymous Visitor Identification

Identify anonymous website visitors and turn unknown traffic into qualified leads

Visitor fingerprintingCross-session trackingCompany identification

Lead Capture Chat Widget

Capture leads automatically with an intelligent chat widget that tracks visitors and engages prospects

Automatic lead captureProactive messagingLead qualification

UTM Tracking

Track UTM parameters and marketing attribution for every website visitor and lead

Automatic UTM captureFirst-touch attributionCampaign analytics

First-Touch Attribution

Track how leads first discovered your business with first-touch attribution

Original source captureUTM preservationReferrer tracking

Visitor Intent Tracking

Track visitor behavior to identify buying intent and prioritize high-value leads

Behavior analysisIntent scoringPage tracking

Real-Time Visitor Tracking

Monitor website visitors in real-time and engage prospects while they're browsing

Live visitor feedActive session monitoringInstant notifications

B2B Visitor Identification

Identify companies visiting your website and turn anonymous B2B traffic into sales opportunities

Company identificationFirmographic dataAccount-based insights

Lead Scoring

Automatically score and prioritize leads based on behavior and engagement

Behavioral scoringAutomatic calculationScore alerts

Visitor Behavior Tracking

Track detailed visitor behavior to understand engagement and optimize conversions

Page trackingSession recordingEngagement metrics

Convert Visitors to Leads

Turn anonymous website visitors into qualified leads with intelligent engagement

Smart engagementLead capture formsProactive chat

Chat Widget with Lead Capture

Combine customer support and lead generation with an intelligent chat widget

Unified chat widgetLead trackingSupport + sales

Inbound Lead Capture

Capture and qualify inbound leads from website visitors automatically

Auto-captureLead qualificationInstant routing

Website Lead Generation Widget

Generate qualified leads from your website with an intelligent engagement widget

Smart engagementLead qualificationMulti-channel

Visitor Analytics for Sales

Provide sales teams with visitor intelligence and behavioral insights

Sales dashboardsLead insightsActivity feeds

Beacon Technology Built-in

When you install the Converge chat widget, you automatically get:

Visitor Tracking

Every visitor tracked with page views, time on site, and engagement signals

Lead Scoring

Automatic 0-100 scoring based on pricing page visits, return visits, UTM quality

Attribution

UTM parameters, referrer, and gclid captured on first touch and preserved

Identity Merge

Anonymous history merged when visitors identify themselves via chat

Frequently Asked Questions

How does Converge's visitor tracking work?
When you install the Converge chat widget, it automatically tracks every visitor on your website. It captures page views, time on site, UTM parameters, and behavioral signals—all without requiring separate analytics tools.
What is lead scoring and how does it work?
Converge assigns each visitor a score from 0-100 based on their behavior: pricing page visits, return visits, time on site, UTM source quality, and engagement signals. High-scoring leads (70+) trigger real-time notifications so you can engage them immediately.
Is visitor tracking included in the $49/month plan?
Yes, all lead capture and visitor tracking features are included. There are no per-visitor fees, no per-lead charges, and no usage limits. You get automatic tracking, lead scoring, and UTM attribution for one flat price.
How does anonymous visitor identification work?
When an anonymous visitor starts a chat, Converge automatically merges their entire browsing history with their conversation. You see every page they visited before reaching out, giving full context for the conversation.

Ready to try Converge?

$49/month flat. Up to 15 agents. 14-day free trial, no credit card required.

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