Chat Widget

Converge Converge Team

An embeddable chat interface on a website for customer communication

Understanding Chat Widget

Chat Widget is a key concept in customer support. Understanding this term helps teams communicate effectively and implement best practices.

In modern customer support, chat widget plays an important role in how businesses interact with customers across channels like WhatsApp, Telegram, and Messenger.

Related Terms

How Converge Helps

Converge provides tools for effective chat widget in your support operations.

  • Unified inbox for all channels
  • Team collaboration features
  • $49/month flat pricing