Textline
Textline pricing in 2026 starts at $59.97/month for Essentials (3 agents, 600 message credits, 1 phone number) and $99.97/month for Pro (5 agents, 2,000 credits, 2 numbers). Extra agents cost $50–$70/month, add-on message credits $0.03 each, and 10DLC numbers carry a $15/month campaign fee (textline.com, 2026). Best suited for US small businesses that run customer communication primarily over SMS.
Note: Textline and Converge serve different purposes. Textline is a messaging APIs and communication infrastructure tool, while Converge is a unified inbox for customer support across messaging platforms.
Textline ConvergeWhat features does Textline offer?
Textline's feature set is built around its core focus on messaging APIs and communication infrastructure. It uses a usage-based pricing model starting at From $59.97/mo, a different cost structure from Converge's $49/month flat for up to 15 agents. Features in this category typically split across data collection, workflow automation, reporting, and integrations.
What is Textline?
Textline is a messaging api platform built for small businesses needing simple sms messaging. It is a different product category from Converge — Converge is a unified inbox for customer-support messaging.
Textline is a business SMS platform with a 4.5/5 G2 rating from roughly 81 reviews (2026), focused on team text messaging for customer communication. Pricing starts at $59.97/month for the Essentials plan (3 agents, 600 message credits) and $99.97/month for Pro (5 agents, 2,000 credits), with extra agents at $50–$70/month each. The platform provides shared SMS/MMS inboxes, automated text sequences, and HIPAA-compliant messaging for healthcare organizations. Textline targets businesses where text messaging is the primary customer communication channel — medical offices, property management, staffing agencies, and local services.
Converge is a messaging-first inbox at $49/month flat for up to 15 agents. The key difference: Textline is SMS-first with only basic webchat, Messenger, and Instagram add-ons; Converge covers app-based messaging channels (WhatsApp, Telegram, Discord, Instagram, Zalo) without SMS. The products are nearly complementary — their core channels barely overlap.
How much does Textline cost?
Textline starts at From $59.97/mo on a usage-based model. The tiers below show what each plan includes.
Textline Strengths
- Simple SMS-focused interface
- Good team collaboration features
- Reasonable pricing for SMS
- Easy setup and onboarding
Textline Limitations
- SMS only - no other channels
- Message limits with overage fees
- Limited automation capabilities
- No international messaging support
Looking for Customer Support Software?
Businesses using Textline for messaging APIs and communication infrastructure may also benefit from Converge for customer support. Converge provides a unified inbox for all your messaging channels at a flat $49/month.
Ready to try Converge?
$49/month flat. Up to 15 agents. 7-day free trial, no credit card required.
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Textline and Converge serve different use cases. This page is for informational purposes.