Front vs Zoho SalesIQ
Converge Team
Side-by-side comparison for 2026
| Feature | Front | Zoho SalesIQ |
|---|---|---|
| Starting Price | From $79/seat/mo | From $39/seat/mo |
| Best For | Medium to large technology companies ($10M+ revenue) with complex customer service operations requiring advanced collaboration and automation | Zoho ecosystem users wanting integrated live chat and visitor tracking |
| Standout Feature | AI-powered collaboration platform that transforms shared inboxes into intelligent team workspaces with real-time suggested responses and automated workflows | Deep Zoho CRM integration with lead scoring and visitor intelligence |
| Free Plan | ✗ | ✓ |
| G2 Rating | 4.7/5 | 4.4/5 |
Front ($25-$105/seat) and Zoho SalesIQ ($0-$20/operator) are customer support platforms with different pricing approaches.
Feature Comparison
Front excels in team collaboration and shared inbox management. Zoho SalesIQ offers comprehensive chat features and visitor tracking.
Pricing Comparison
Front ranges from $25-$105/seat. Zoho SalesIQ starts free with paid plans up to $20/operator, making it significantly more affordable.
Front
Pros
- ✓ Excellent team collaboration features with @mentions and internal comments
- ✓ Modern, intuitive interface familiar to email users
- ✓ Strong AI capabilities including real-time response suggestions
Cons
- ✗ Premium pricing that can be expensive for smaller teams
- ✗ Essential features locked behind higher-tier plans
- ✗ Single channel limitation on Starter plan
Zoho SalesIQ
Pros
- ✓ Very competitive pricing
- ✓ Excellent Zoho ecosystem integration
- ✓ Good visitor tracking and lead scoring
Cons
- ✗ Interface feels dated
- ✗ Best value within Zoho ecosystem
- ✗ Limited integrations outside Zoho
Verdict
Zoho SalesIQ offers better value with free tier and lower costs, while Front provides team collaboration features.
Choose Front for team collaboration needs or Zoho SalesIQ for cost-effective chat support. Consider Converge at $49/mo flat rate for unified customer communication.
Looking for more options? Browse all 750+ platform comparisons, or see all Front comparisons and all Zoho SalesIQ comparisons.