Zoho SalesIQ Comparisons 2026

Everything you need to know about Zoho SalesIQ before comparing it with other customer support and unified inbox platforms.

Zoho SalesIQ is a customer support platform known for deep zoho crm integration with lead scoring and visitor intelligence. Live chat and visitor tracking for sales and support. It's best suited for zoho ecosystem users wanting integrated live chat and visitor tracking.

Below you'll find a detailed breakdown of Zoho SalesIQ's features, pricing, strengths, and weaknesses to help you make an informed comparison with alternative platforms.

Zoho SalesIQ at a Glance

Category

Customer Support Platform

G2 Rating

4.4/5/5 (248 reviews)

Pricing Model

Per agent/seat

Starting Price

$39/mo

Free Plan

Yes

Best For

Zoho ecosystem users wanting integrated live chat and visitor tracking

Zoho SalesIQ Key Features

Live chat widget
Visitor tracking
Lead scoring
Chatbot builder (Zobot)
WhatsApp integration
Facebook Messenger
Telegram integration
Instagram DMs
Screen sharing
Audio calls
CRM integration (Zoho)
Analytics dashboard
Mobile apps
API access
Automation rules

Zoho SalesIQ Pros & Cons

Strengths

  • +Very competitive pricing
  • +Excellent Zoho ecosystem integration
  • +Good visitor tracking and lead scoring
  • +Telegram support included
  • +Generous free tier
  • +Screen sharing and audio calls built-in

Weaknesses

  • Interface feels dated
  • Best value within Zoho ecosystem
  • Limited integrations outside Zoho
  • Mobile app has reliability issues
  • Support can be slow
  • Learning curve for Zobot

Zoho SalesIQ Pricing

Plan Price
Free $0
Basic $19/operator/mo
Professional $39/operator/mo
Enterprise $99/operator/mo

At $39/agent/month, a 5-agent team pays $195/month. Converge offers flat $49/month for up to 15 team members.

Zoho SalesIQ vs Converge

See how Zoho SalesIQ compares directly to Converge for customer support and unified inbox. Detailed feature-by-feature analysis with pricing breakdown.

Full Zoho SalesIQ vs Converge Comparison →

Frequently Asked Questions

Zoho SalesIQ's Professional plan costs $39/agent/month. For comparison, Converge costs $49/month flat for up to 15 team members.
Zoho SalesIQ is best suited for zoho ecosystem users wanting integrated live chat and visitor tracking. Its standout feature is deep zoho crm integration with lead scoring and visitor intelligence.
There are 49+ platforms you can compare with Zoho SalesIQ in the customer support platform category. Each comparison above shows detailed feature and pricing differences to help you choose.
Zoho SalesIQ has a 4.4/5/5 rating on G2 based on 248 reviews. Ratings reflect user satisfaction with features, ease of use, and support quality.