HappyFox vs Zoho SalesIQ
Converge Team
Side-by-side comparison for 2026
| Feature | HappyFox | Zoho SalesIQ |
|---|---|---|
| Starting Price | From $49/seat/mo | From $39/seat/mo |
| Best For | IT teams and businesses requiring asset management with traditional support | Zoho ecosystem users wanting integrated live chat and visitor tracking |
| Standout Feature | Integrated asset management for IT support | Deep Zoho CRM integration with lead scoring and visitor intelligence |
| Free Plan | ✗ | ✓ |
| G2 Rating | 4.4 | 4.4/5 |
HappyFox and Zoho SalesIQ represent two different philosophies in customer support software. HappyFox positions itself as a comprehensive help desk solution with robust ticketing capabilities, while SalesIQ focuses on real-time customer engagement and live chat functionality.
Both platforms have earned solid reputations with 4.4+ ratings on G2, but they serve different primary use cases and team structures.
Feature Comparison
HappyFox excels in ticket management with advanced automation, custom workflows, and comprehensive reporting dashboards. Its strength lies in handling complex support processes and maintaining detailed customer interaction histories.
SalesIQ takes a proactive approach with real-time visitor monitoring, intelligent chat routing, and integrated lead scoring. It's designed for businesses that want to engage customers before they even submit a support request.
The fundamental difference is reactive vs. proactive support - HappyFox handles incoming requests efficiently, while SalesIQ prevents issues by engaging customers early.
Pricing Comparison
The pricing gap is significant: HappyFox ranges from $29-$69 per agent monthly, while SalesIQ offers plans from free to $20 per operator. For a 10-person team, HappyFox costs $290-$690 monthly versus SalesIQ's $0-$200.
HappyFox's higher cost reflects its comprehensive feature set and advanced customization options. SalesIQ's aggressive pricing makes it accessible for smaller teams and businesses testing live chat functionality.
HappyFox
Pros
- ✓ User-friendly interface
- ✓ Good automation capabilities
- ✓ Strong knowledge base features
Cons
- ✗ Expensive per-agent pricing
- ✗ Limited modern messaging integrations
- ✗ No WhatsApp or Telegram support
Zoho SalesIQ
Pros
- ✓ Very competitive pricing
- ✓ Excellent Zoho ecosystem integration
- ✓ Good visitor tracking and lead scoring
Cons
- ✗ Interface feels dated
- ✗ Best value within Zoho ecosystem
- ✗ Limited integrations outside Zoho
Verdict
Choose HappyFox if you need a traditional help desk with advanced ticketing workflows and can justify the higher per-agent cost. Choose Zoho SalesIQ if you prioritize live chat, real-time visitor tracking, and want more affordable scaling options.
Choose HappyFox if: You need advanced ticketing workflows, detailed reporting, and your budget supports $29+ per agent monthly.
Choose Zoho SalesIQ if: You want affordable live chat with visitor tracking, or you're part of the broader Zoho ecosystem.
Alternative consideration: Converge offers a flat $49/month for up to 15 agents, potentially saving significant costs for larger teams while providing modern customer communication features.
Looking for more options? Browse all 750+ platform comparisons, or see all HappyFox comparisons and all Zoho SalesIQ comparisons.