Helpshift vs Zoho SalesIQ
Converge Team
Side-by-side comparison for 2026
| Feature | Helpshift | Zoho SalesIQ |
|---|---|---|
| Starting Price | From $150/mo | From $39/seat/mo |
| Best For | Mobile apps needing in-app customer support | Zoho ecosystem users wanting integrated live chat and visitor tracking |
| Standout Feature | Native in-app messaging SDK for mobile apps | Deep Zoho CRM integration with lead scoring and visitor intelligence |
| Free Plan | ✗ | ✓ |
| G2 Rating | 4.3/5 | 4.4/5 |
Helpshift (Custom pricing) and Zoho SalesIQ ($0-$20/operator) are customer support platforms with different pricing models and specializations.
Feature Comparison
Helpshift excels in mobile app support with in-app messaging and AI-powered issue resolution. Zoho SalesIQ offers comprehensive live chat, visitor analytics, and seamless CRM integration.
Pricing Comparison
Helpshift uses custom enterprise pricing without transparent rates. Zoho SalesIQ starts free with paid plans up to $20/operator, providing clear and affordable pricing.
Helpshift
Pros
- ✓ Mobile-first
- ✓ Strong SDK
- ✓ In-app experience
Cons
- ✗ Issue-based pricing caps
- ✗ Mobile-focused
- ✗ Complex integration
Zoho SalesIQ
Pros
- ✓ Very competitive pricing
- ✓ Excellent Zoho ecosystem integration
- ✓ Good visitor tracking and lead scoring
Cons
- ✗ Interface feels dated
- ✗ Best value within Zoho ecosystem
- ✗ Limited integrations outside Zoho
Verdict
Zoho SalesIQ offers transparent pricing and better value, while Helpshift provides specialized mobile app support and AI-powered automation.
Choose Helpshift for mobile app-focused support or Zoho SalesIQ for transparent pricing and web-based chat. Consider Converge at $49/mo flat rate for unified customer communication.
Looking for more options? Browse all 750+ platform comparisons, or see all Helpshift comparisons and all Zoho SalesIQ comparisons.