Userlike
Userlike is live chat software for customer service and sales. Best suited for european companies requiring GDPR compliance. Known for its built-in video calling functionality.
Userlike offers 4 pricing plans, ranging from €0/month to Custom. Userlike starts at $90/month for Team (Includes 4 seats, annual billing required). Additional costs for add-ons and premium features may apply beyond the base plan price.
Userlike Key Features
Userlike Plans & Pricing
What each tier includes and costs
Cost by Team Size
Estimated costs on Userlike's Team
Userlike charges a flat rate per tier. Shown alongside a flat-rate alternative for context. Note: Includes 4 seats, annual billing required.
Hidden Costs & Additional Fees
What you may pay beyond the listed price
The base plan price is the starting point. These are documented additional costs and considerations reported by users and found in Userlike's pricing details.
Userlike Pricing Model
How the pricing works
Userlike uses flat-rate pricing with different feature sets at each tier.
What this means in practice
- Predictable monthly costs within each tier
- Feature gating may require upgrading for specific capabilities
- Usage caps may still apply on some tiers
- Upgrading to the next tier can be a significant price jump
Includes 4 seats, annual billing required
Userlike vs Alternatives
How pricing compares in the same category
Prices shown are starting prices. Actual costs vary based on team size, selected tier, and add-ons.
Is Userlike Worth the Price?
An honest evaluation
Userlike's core strength is built-in video calling functionality. It is best suited for European companies requiring GDPR compliance.
Strengths
- Strong European presence
- GDPR compliant
- Good WhatsApp integration
- Video call feature
Drawbacks
- Expensive operator-based pricing
- Limited customization
- Fewer integrations than competitors
- No Instagram support
Bottom line: Userlike delivers strong value for teams that need european businesses. For smaller teams (under 15 people) that primarily need messaging across WhatsApp, Telegram, Discord, and other channels, a flat-rate alternative like Converge ($49/month) may be more cost-effective.
Frequently Asked Questions
Userlike pricing starts at From $90/mo. Plans range from Free (€0/month) to Flex (Custom).
Yes, Userlike offers a free plan with limited features. Most teams need paid plans starting at From $90/mo for full functionality.
Userlike's Free plan includes: 1 seat, Unlimited conversations, Basic widget customization. Note: Limited to 1 operator only. Higher tiers add more advanced features.
Yes, Userlike's advertised prices typically require annual billing. Monthly billing is available at a higher rate.
Userlike is best for European companies requiring GDPR compliance. Strengths include: Strong European presence; GDPR compliant. Downsides: Expensive operator-based pricing; Limited customization. The value depends on your team size, required features, and budget.
Common additional costs include: Limited to 1 operator only. Annual billing required for this price (€130/mo monthly), AI features cost extra. Annual billing required for this price (€350/mo monthly), AI and WhatsApp Campaigns extra. Contact sales for pricing.
Userlike starts at From $90/mo with tiered pricing. Alternatives in the same category range from free tiers to $150+/agent/month. Flat-rate options like Converge ($49/month for up to 15 agents) can be more cost-effective for smaller teams.
Most Userlike plans can be upgraded at any time. Downgrades and cancellations typically take effect at the end of the current billing cycle. Check Userlike's terms of service for specific cancellation policies and whether mid-term changes are allowed.
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$49/month flat. Up to 15 agents. 14-day free trial, no credit card required.
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