HubSpot Service Hub Pricing in 2026
Converge Team
Complete breakdown of HubSpot Service Hub plans, costs, and what you get at each tier.
Quick Take
HubSpot Service Hub charges $90/agent/month for Professional. A 5-person team pays $450/mo vs Converge's flat $49/mo.
HubSpot Service Hub Plans & Pricing
Free
$0/month
- • Basic ticketing
- • Email templates
- • Live chat (HubSpot-branded)
⚠️ Limited to 2 users, no SLAs or automation
Starter
$20/seat/mo
- • Help desk automation
- • 2 ticket pipelines
- • Branded live chat
⚠️ No SLAs, limited automation
Professional Comparable
$90/seat/mo
- • SLA management
- • 15 ticket pipelines
- • Customer portal
- +1 more features
⚠️ Annual billing required, $1,500 onboarding fee
Enterprise
$150/seat/mo
- • Custom objects
- • Skill-based routing
- • 1,000 workflows
- +1 more features
⚠️ Annual billing required, $3,500 onboarding fee, 10-seat minimum
Cost Comparison: HubSpot Service Hub vs Converge
Comparing Professional ($1,500 onboarding fee required)
| Team Size | HubSpot Service Hub/year | Converge/year | Savings |
|---|---|---|---|
| 3 agents | $3,240 | $588 | $2,652 |
| 5 agents | $5,400 | $588 | $4,812 |
| 10 agents | $10,800 | $588 | $10,212 |
See full HubSpot Service Hub vs Converge comparison →
HubSpot Service Hub Pricing Model
- • Per-agent/seat pricing
- • Costs scale with team size
- • Multiple tiers with feature gating
- • Add-ons may increase cost
Converge Pricing Model
- ✓ $49/month flat
- ✓ Up to 15 team members
- ✓ All features included
- ✓ Unlimited conversations
Is HubSpot Service Hub Worth the Price?
HubSpot Service Hub's strength is deep integration with hubspot's full marketing, sales, and service ecosystem provides unmatched customer lifecycle visibility. However, per-agent pricing means costs scale linearly with your team size.
For teams that want predictable costs without per-seat fees or usage caps, Converge's $49/mo flat rate covers up to 15 agents with unlimited conversations.
Save $4,812/year for a 5-agent team
Switch to Converge for $49/month
Up to 15 team members. Unlimited conversations. No surprises.
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