HubSpot Service Hub Pricing in 2026

Converge Converge Team
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Complete breakdown of HubSpot Service Hub plans, costs, and what you get at each tier.

Quick Take

HubSpot Service Hub charges $90/agent/month for Professional. A 5-person team pays $450/mo vs Converge's flat $49/mo.

HubSpot Service Hub Plans & Pricing

Free

$0/month

  • • Basic ticketing
  • • Email templates
  • • Live chat (HubSpot-branded)

⚠️ Limited to 2 users, no SLAs or automation

Starter

$20/seat/mo

  • • Help desk automation
  • • 2 ticket pipelines
  • • Branded live chat

⚠️ No SLAs, limited automation

Professional Comparable

$90/seat/mo

  • • SLA management
  • • 15 ticket pipelines
  • • Customer portal
  • +1 more features

⚠️ Annual billing required, $1,500 onboarding fee

Enterprise

$150/seat/mo

  • • Custom objects
  • • Skill-based routing
  • • 1,000 workflows
  • +1 more features

⚠️ Annual billing required, $3,500 onboarding fee, 10-seat minimum

Cost Comparison: HubSpot Service Hub vs Converge

Comparing Professional ($1,500 onboarding fee required)

Team Size HubSpot Service Hub/year Converge/year Savings
3 agents $3,240 $588 $2,652
5 agents $5,400 $588 $4,812
10 agents $10,800 $588 $10,212

See full HubSpot Service Hub vs Converge comparison →

HubSpot Service Hub Pricing Model

  • • Per-agent/seat pricing
  • • Costs scale with team size
  • • Multiple tiers with feature gating
  • • Add-ons may increase cost

Converge Pricing Model

  • ✓ $49/month flat
  • ✓ Up to 15 team members
  • ✓ All features included
  • ✓ Unlimited conversations

Is HubSpot Service Hub Worth the Price?

HubSpot Service Hub's strength is deep integration with hubspot's full marketing, sales, and service ecosystem provides unmatched customer lifecycle visibility. However, per-agent pricing means costs scale linearly with your team size.

For teams that want predictable costs without per-seat fees or usage caps, Converge's $49/mo flat rate covers up to 15 agents with unlimited conversations.

Frequently Asked Questions

How much does HubSpot Service Hub cost?
HubSpot Service Hub starts at $90/agent/month. Plans range from Free ($0/month) to Enterprise ($150/seat/mo). Pricing is per-agent, so costs scale with team size.
Is there a free plan for HubSpot Service Hub?
Yes, HubSpot Service Hub offers a free plan with limited features. However, most teams need paid plans starting at $90/agent/month for full functionality.
What's included in HubSpot Service Hub's pricing?
HubSpot Service Hub's Free plan includes: Basic ticketing, Email templates, Live chat (HubSpot-branded). Note: Limited to 2 users, no SLAs or automation Higher tiers add more advanced features.
Is HubSpot Service Hub worth the price?
HubSpot Service Hub is best for Mid to large enterprises already using HubSpot's ecosystem who need comprehensive customer service management with deep CRM integration. Pros include: Seamless integration with HubSpot CRM and marketing tools; Comprehensive automation and workflow capabilities. However, Expensive per-agent pricing model can become costly. Consider your team size and needs when evaluating.
How does HubSpot Service Hub pricing compare to alternatives?
HubSpot Service Hub at $90/agent/month uses per-agent pricing. Alternatives like Converge offer flat $49/month for up to 15 agents, which can be more cost-effective for growing teams.

Save $4,812/year for a 5-agent team

Switch to Converge for $49/month

Up to 15 team members. Unlimited conversations. No surprises.

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