Helpshift Pricing in 2026

Converge Converge Team
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Complete breakdown of Helpshift plans, costs, and what you get at each tier.

Quick Take

Helpshift's Starter costs $150/mo with conversation limits. Converge offers unlimited conversations for $49/mo.

Helpshift Plans & Pricing

Starter Comparable

$150/mo

  • • 250 issues/month included
  • • Unlimited agent seats
  • • In-app & web messaging
  • +3 more features

⚠️ $0.45 per additional issue beyond 250/month

Growth

Custom

  • • Higher issue volume
  • • Advanced AI features
  • • Enhanced analytics
  • +1 more features

⚠️ Issue-based pricing, contact sales for quote

Enterprise

Custom

  • • Full platform access
  • • Advanced customization
  • • Enterprise security
  • +1 more features

⚠️ Issue-based pricing, contact sales for quote

Cost Comparison: Helpshift vs Converge

Comparing Starter (250 issues/month, $0.45 per additional issue)

Plan Helpshift/year Converge/year Savings
Starter $1,800 $588 $1,212
Note: 250 issues/month, $0.45 per additional issue. Converge has unlimited conversations with no overage fees.

See full Helpshift vs Converge comparison →

Helpshift Pricing Model

  • • Conversation/ticket-based pricing
  • • Overage fees when limits exceeded
  • • Volume limits per tier
  • • AI/automation often costs extra

Converge Pricing Model

  • ✓ $49/month flat
  • ✓ Up to 15 team members
  • ✓ All features included
  • ✓ Unlimited conversations

Is Helpshift Worth the Price?

Helpshift's strength is native in-app messaging sdk for mobile apps. However, conversation limits and overage fees can make monthly costs unpredictable.

For teams that want predictable costs without per-seat fees or usage caps, Converge's $49/mo flat rate covers up to 15 agents with unlimited conversations.

Frequently Asked Questions

How much does Helpshift cost?
Helpshift starts at $150/month. Plans range from Starter ($150/mo) to Enterprise (Custom).
Is there a free plan for Helpshift?
No, Helpshift doesn't offer a free plan. The lowest tier starts at $150/month. For a free trial alternative, Converge offers a 14-day trial at $49/month flat—no credit card required.
What's included in Helpshift's pricing?
Helpshift's Starter plan includes: 250 issues/month included, Unlimited agent seats, In-app & web messaging. Note: $0.45 per additional issue beyond 250/month Higher tiers add more advanced features.
Is Helpshift worth the price?
Helpshift is best for Mobile apps needing in-app customer support. Pros include: Mobile-first; Strong SDK. However, Issue-based pricing caps. Consider your team size and needs when evaluating.
How does Helpshift pricing compare to alternatives?
Helpshift at $150/month uses tiered pricing. Alternatives like Converge offer flat $49/month for up to 15 agents, which can be more cost-effective for growing teams.

Save $1,212/year

Switch to Converge for $49/month

Up to 15 team members. Unlimited conversations. No surprises.

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