Gorgias Pricing in 2026
Converge Team
Complete breakdown of Gorgias plans, costs, and what you get at each tier.
Quick Take
Gorgias's Pro costs $360/mo with conversation limits. Converge offers unlimited conversations for $49/mo.
Gorgias Plans & Pricing
Starter
$10/mo
- • 50 tickets/month
- • Up to 3 users
- • Basic customer service tools
- +1 more features
⚠️ Very limited ticket volume, overage fees apply
Basic
$60/mo
- • 300 tickets/month
- • Unlimited users
- • Essential integrations
- +2 more features
⚠️ $0.40 per extra ticket overage fee
Pro Comparable
$360/mo
- • 2,000 tickets/month
- • Advanced automation
- • Magento integration
- +2 more features
⚠️ $0.40 per extra ticket, AI Agent costs $1.50 per interaction
Advanced
$900/mo
- • 5,000 tickets/month
- • Full AI features
- • Dedicated Customer Success Manager
- +1 more features
⚠️ $0.40 per extra ticket, AI Agent costs $1.50 per interaction
Cost Comparison: Gorgias vs Converge
Comparing Pro (2,000 tickets/month included. $0.40 per extra ticket overage fee. AI Agent interactions cost $1.50 each.)
| Plan | Gorgias/year | Converge/year | Savings |
|---|---|---|---|
| Pro | $4,320 | $588 | $3,732 |
| Note: 2,000 tickets/month included. $0.40 per extra ticket overage fee. AI Agent interactions cost $1.50 each.. Converge has unlimited conversations with no overage fees. | |||
See full Gorgias vs Converge comparison →
Gorgias Pricing Model
- • Conversation/ticket-based pricing
- • Overage fees when limits exceeded
- • Volume limits per tier
- • AI/automation often costs extra
Converge Pricing Model
- ✓ $49/month flat
- ✓ Up to 15 team members
- ✓ All features included
- ✓ Unlimited conversations
Is Gorgias Worth the Price?
Gorgias's strength is deep ecommerce integrations that allow agents to view orders, process refunds, and manage customer data without leaving the support platform. However, conversation limits and overage fees can make monthly costs unpredictable.
For teams that want predictable costs without per-seat fees or usage caps, Converge's $49/mo flat rate covers up to 15 agents with unlimited conversations.
Save $3,732/year
Switch to Converge for $49/month
Up to 15 team members. Unlimited conversations. No surprises.
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