Hiver Comparisons 2026
Everything you need to know about Hiver before comparing it with other customer support and unified inbox platforms.
Hiver is a customer support platform known for native gmail integration and shared mailbox management. Gmail-based customer service platform. It's best suited for organizations heavily invested in gmail who primarily handle email support.
Below you'll find a detailed breakdown of Hiver's features, pricing, strengths, and weaknesses to help you make an informed comparison with alternative platforms.
Hiver at a Glance
Customer Support Platform
4.6/5 (892 reviews)
Per agent/seat
$35/mo
Yes
Organizations heavily invested in Gmail who primarily handle email support
Hiver Key Features
Hiver Pros & Cons
Strengths
- +Seamless Gmail integration
- +Easy setup for Gmail users
- +Good email management features
- +Familiar interface
Weaknesses
- −Limited to Gmail ecosystem
- −No modern messaging channels
- −Expensive per-user pricing
- −Lacks WhatsApp and social messaging
Hiver Pricing
| Plan | Price |
|---|---|
| Free | $0/user/month |
| Growth | $25/user/month |
| Pro | $35/user/month |
At $35/agent/month, a 5-agent team pays $175/month. Converge offers flat $49/month for up to 15 team members.
Hiver vs Converge
See how Hiver compares directly to Converge for customer support and unified inbox. Detailed feature-by-feature analysis with pricing breakdown.
Full Hiver vs Converge Comparison →Hiver vs Other Platforms
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