Dixa Comparisons 2026
Everything you need to know about Dixa before comparing it with other customer support and unified inbox platforms.
Dixa is a customer support platform known for unified agent experience across voice and digital. Conversational customer service platform. It's best suited for contact centers needing voice and digital channels.
Below you'll find a detailed breakdown of Dixa's features, pricing, strengths, and weaknesses to help you make an informed comparison with alternative platforms.
Dixa at a Glance
Customer Support Platform
4.2/5/5 (400 reviews)
Per agent/seat
$109/mo
No
Contact centers needing voice and digital channels
Dixa Key Features
Dixa Pros & Cons
Strengths
- +True omnichannel
- +Good voice support
- +Modern interface
- +Strong routing
- +European company
Weaknesses
- −Per-agent pricing
- −Expensive at scale
- −5+ seat minimum
- −Annual billing required
- −No native Zalo support
Dixa Pricing
| Plan | Price |
|---|---|
| Essential | $49/agent/mo |
| Growth | $109/agent/mo |
| Ultimate | $169/agent/mo |
| Prime | $215/agent/mo |
At $109/agent/month, a 5-agent team pays $545/month. Converge offers flat $49/month for up to 15 team members.
Dixa vs Converge
See how Dixa compares directly to Converge for customer support and unified inbox. Detailed feature-by-feature analysis with pricing breakdown.
Full Dixa vs Converge Comparison →Dixa vs Other Platforms
Side-by-side comparisons of Dixa with 49 other platforms.