Comm100 vs LiveChat
Converge Team
Side-by-side comparison for 2026
| Feature | Comm100 | LiveChat |
|---|---|---|
| Starting Price | From $69/seat/mo | From $49/seat/mo |
| Best For | Large enterprises needing comprehensive omnichannel support | E-commerce teams needing visitor tracking with WhatsApp support |
| Standout Feature | Comprehensive social media monitoring and engagement | Detailed visitor tracking with real-time website analytics |
| Free Plan | ✗ | ✗ |
| G2 Rating | 4.3 | 4.5/5 |
Comm100 and LiveChat are both established live chat platforms, but they differ significantly in pricing structure and target market. Comm100 offers more flexible pricing from $0-$80 per agent, while LiveChat ranges from $20-$149 per agent.
Feature Comparison
LiveChat excels in user experience and third-party integrations, offering seamless setup and extensive app marketplace. Comm100 provides robust ticketing system integration and customization options, making it suitable for enterprises needing complex workflows.
Pricing Comparison
Comm100's $0-$80 per agent pricing makes it accessible for startups and small businesses, with a free tier available. LiveChat's $20-$149 per agent pricing reflects its premium positioning and advanced features, but may be costly for larger teams.
Comm100
Pros
- ✓ Comprehensive feature set
- ✓ Good social media integration
- ✓ Strong analytics
Cons
- ✗ Expensive per-agent pricing
- ✗ Complex setup process
- ✗ Limited WhatsApp integration
LiveChat
Pros
- ✓ Excellent visitor tracking and analytics
- ✓ Strong integration ecosystem (200+ apps)
- ✓ Reliable WhatsApp Business API support
Cons
- ✗ Per-agent pricing model
- ✗ ChatBot automation is separate product
- ✗ No native Telegram or Zalo support
Verdict
LiveChat wins for ease of use and integrations, while Comm100 offers better value for budget-conscious teams with its free tier and lower maximum pricing.
Choose Comm100 for budget flexibility and enterprise features, or LiveChat for superior user experience and integrations. For a simpler alternative, consider Converge at $49/mo flat rate regardless of team size.
Looking for more options? Browse all 750+ platform comparisons, or see all Comm100 comparisons and all LiveChat comparisons.