Birdeye Comparisons 2026

Everything you need to know about Birdeye before comparing it with other review management and customer feedback platforms.

Birdeye is a review management platform known for advanced reputation monitoring and management. All-in-one customer experience platform. It's best suited for large enterprises needing comprehensive reputation management.

Below you'll find a detailed breakdown of Birdeye's features, pricing, strengths, and weaknesses to help you make an informed comparison with alternative platforms.

Birdeye at a Glance

Category

Review Management Platform

G2 Rating

4.4/5 (2,100 reviews)

Pricing Model

Per location

Starting Price

$299/mo

Free Plan

No

Best For

Large enterprises needing comprehensive reputation management

Birdeye Key Features

Review management
Social media management
Webchat
Text messaging
Surveys
Listings management
Analytics dashboard
Reputation monitoring

Birdeye Pros & Cons

Strengths

  • +Comprehensive reputation management
  • +Strong analytics and reporting
  • +Multi-location support
  • +Extensive integrations

Weaknesses

  • Very expensive pricing
  • Complex interface
  • Steep learning curve
  • Limited messaging channel support

Birdeye Pricing

Plan Price
Starter $299/location/mo
Growth $399/location/mo
Dominate $449/location/mo

Birdeye vs Converge

See how Birdeye compares directly to Converge for review management and customer feedback. Detailed feature-by-feature analysis with pricing breakdown.

Full Birdeye vs Converge Comparison →

Frequently Asked Questions

Birdeye's Starter plan costs $299/month. Per-location pricing, unlimited users per location For comparison, Converge costs $49/month flat for up to 15 team members.
Birdeye is best suited for large enterprises needing comprehensive reputation management. Its standout feature is advanced reputation monitoring and management.
There are 49+ platforms you can compare with Birdeye in the review management platform category. Each comparison above shows detailed feature and pricing differences to help you choose.
Birdeye has a 4.4/5 rating on G2 based on 2,100 reviews. Ratings reflect user satisfaction with features, ease of use, and support quality.