Olark Comparisons 2026

Everything you need to know about Olark before comparing it with other customer support and unified inbox platforms.

Olark is a customer support platform known for visitor insights and chat targeting. Live chat software for sales and support. It's best suited for small to medium businesses needing basic live chat.

Below you'll find a detailed breakdown of Olark's features, pricing, strengths, and weaknesses to help you make an informed comparison with alternative platforms.

Olark at a Glance

Category

Customer Support Platform

G2 Rating

4.2/5 (890 reviews)

Pricing Model

Per agent/seat

Starting Price

$29/mo

Free Plan

No

Best For

Small to medium businesses needing basic live chat

Olark Key Features

Live chat widget
Visitor insights
Chat transcripts
Team management
Automated messages
File sharing
Chat ratings
Integrations

Olark Pros & Cons

Strengths

  • +Easy setup and customization
  • +Good visitor tracking
  • +Reliable uptime
  • +Clean interface

Weaknesses

  • Per-agent pricing gets expensive
  • Limited mobile app functionality
  • No social media integration
  • Basic automation features

Olark Pricing

Plan Price
Standard $29/seat/mo
Pro Custom pricing

At $29/agent/month, a 5-agent team pays $145/month. Converge offers flat $49/month for up to 15 team members.

Olark vs Converge

See how Olark compares directly to Converge for customer support and unified inbox. Detailed feature-by-feature analysis with pricing breakdown.

Full Olark vs Converge Comparison →

Frequently Asked Questions

Olark's Standard plan costs $29/agent/month. For comparison, Converge costs $49/month flat for up to 15 team members.
Olark is best suited for small to medium businesses needing basic live chat. Its standout feature is visitor insights and chat targeting.
There are 49+ platforms you can compare with Olark in the customer support platform category. Each comparison above shows detailed feature and pricing differences to help you choose.
Olark has a 4.2/5 rating on G2 based on 890 reviews. Ratings reflect user satisfaction with features, ease of use, and support quality.