Helpshift Comparisons 2026
Everything you need to know about Helpshift before comparing it with other customer support and unified inbox platforms.
Helpshift is a customer support platform known for native in-app messaging sdk for mobile apps. In-app customer service for mobile apps. It's best suited for mobile apps needing in-app customer support.
Below you'll find a detailed breakdown of Helpshift's features, pricing, strengths, and weaknesses to help you make an informed comparison with alternative platforms.
Helpshift at a Glance
Customer Support Platform
4.3/5/5 (300 reviews)
Usage-based
$150/mo
No
Mobile apps needing in-app customer support
Helpshift Key Features
Helpshift Pros & Cons
Strengths
- +Mobile-first
- +Strong SDK
- +In-app experience
- +Good for gaming
- +AI capabilities
- +Unlimited agent seats
Weaknesses
- −Issue-based pricing caps
- −Mobile-focused
- −Complex integration
- −No external channels
- −Overage fees add up quickly
Helpshift Pricing
| Plan | Price |
|---|---|
| Starter | $150/mo |
| Growth | Custom |
| Enterprise | Custom |
Helpshift vs Converge
See how Helpshift compares directly to Converge for customer support and unified inbox. Detailed feature-by-feature analysis with pricing breakdown.
Full Helpshift vs Converge Comparison →Helpshift vs Other Platforms
Side-by-side comparisons of Helpshift with 49 other platforms.