Tawk.to Comparisons 2026

Everything you need to know about Tawk.to before comparing it with other customer support and unified inbox platforms.

Tawk.to is a customer support platform known for completely free with up to 15 agents and full features. Free live chat software for websites. It's best suited for businesses needing free website live chat.

Below you'll find a detailed breakdown of Tawk.to's features, pricing, strengths, and weaknesses to help you make an informed comparison with alternative platforms.

Tawk.to at a Glance

Category

Customer Support Platform

G2 Rating

4.5/5/5 (180 reviews)

Pricing Model

Flat rate

Starting Price

$58/mo

Free Plan

Yes

Best For

Businesses needing free website live chat

Tawk.to Key Features

Live chat
Ticketing
Knowledge base
Video chat
Screen sharing
Mobile apps
Canned responses
Visitor monitoring
File sharing
Up to 15 agents

Tawk.to Pros & Cons

Strengths

  • +Completely free
  • +Up to 15 agents
  • +Full-featured
  • +Easy setup
  • +Good mobile apps
  • +Video chat included

Weaknesses

  • Website chat only
  • No messaging platforms
  • Branding on free plan
  • Limited integrations
  • Basic automation
  • No WhatsApp/Telegram

Tawk.to Pricing

Plan Price
Free $0
Remove Branding $29/mo
AI Assist Growth $29/mo
AI Assist Business $99/mo
Hire Agents $1/hr

Tawk.to vs Converge

See how Tawk.to compares directly to Converge for customer support and unified inbox. Detailed feature-by-feature analysis with pricing breakdown.

Full Tawk.to vs Converge Comparison →

Frequently Asked Questions

Tawk.to's AI Assist Growth + Remove Branding plan costs $58/month. Combined add-ons for professional use: $29/mo AI Assist Growth + $29/mo branding removal (annual billing). Website chat only—no WhatsApp, Telegram, or other messaging platforms. For comparison, Converge costs $49/month flat for up to 15 team members.
Tawk.to is best suited for businesses needing free website live chat. Its standout feature is completely free with up to 15 agents and full features.
There are 49+ platforms you can compare with Tawk.to in the customer support platform category. Each comparison above shows detailed feature and pricing differences to help you choose.
Tawk.to has a 4.5/5/5 rating on G2 based on 180 reviews. Ratings reflect user satisfaction with features, ease of use, and support quality.