Chat Widget
An embeddable chat interface on a website for customer communication
Understanding Chat Widget
Chat Widget is a key concept in customer support. Understanding this term helps teams communicate effectively and implement best practices.
In modern customer support, chat widget plays an important role in how businesses interact with customers across channels like WhatsApp, Telegram, and Messenger.
Related Terms
How Converge Helps
Converge provides tools for effective chat widget in your support operations.
- ✓ Unified inbox for all channels
- ✓ Team collaboration features
- ✓ $49/month flat pricing