Crisp vs Zoho SalesIQ

Crisp ($0-$295/workspace, G2 4.5) and Zoho SalesIQ ($0-$20/operator, G2 4.4) offer different approaches to live chat and customer engagement. This comparison examines their features, pricing models, and integration capabilities.

While Crisp provides modern workspace-based collaboration, SalesIQ focuses on CRM integration and budget-friendly operator pricing.

Crisp offers modern live chat with workspace collaboration, shared inbox, chatbots, and multi-channel communication designed for team efficiency and modern workflows.

Zoho SalesIQ provides live chat with strong CRM integration, visitor tracking, lead scoring, and seamless connectivity with other Zoho products for sales-focused teams.

Both support chatbots and basic integrations, but Crisp emphasizes team collaboration while SalesIQ prioritizes CRM-driven sales workflows.

Crisp's $0-$295/workspace pricing includes substantial free features and scales by workspace, making it economical for teams that can share workspaces effectively.

Zoho SalesIQ's $0-$20/operator pricing is extremely budget-friendly, especially for small teams or businesses already using Zoho's ecosystem.

Both offer generous free tiers, but consider integration needs and team structure when comparing these pricing approaches.

Choose Crisp if you want modern workspace features, generous free tier, or team collaboration focus. Choose Zoho SalesIQ if you need Zoho ecosystem integration and ultra-low pricing.

Choose Crisp if: You want modern workspace features, team collaboration tools, or prefer workspace-based pricing over per-operator costs.

Choose Zoho SalesIQ if: You use other Zoho products, need ultra-low pricing, or prioritize CRM integration over modern interface design.

For comprehensive customer communication without ecosystem dependencies, consider Converge at $49/mo flat - delivering full chat and support capabilities at predictable pricing.