Sendbird Alternatives for 2026
Converge Team
Chat, calls, and live streaming APIs for mobile and web
Sendbird is a comprehensive communication platform that provides chat, voice, and video APIs for mobile and web applications. While it excels at in-app messaging, it takes a different approach compared to Converge's unified customer communication platform.
About Sendbird
Sendbird is a messaging APIs and communication infrastructure tool. Developers building custom in-app messaging experiences.
Sendbird Strengths
- ✓ Comprehensive SDK suite
- ✓ Excellent developer documentation
- ✓ Scalable infrastructure
- ✓ Rich feature set for in-app messaging
Sendbird Limitations
- ✗ Expensive for small businesses
- ✗ Complex pricing structure
- ✗ Limited social media integrations
- ✗ Steep learning curve
Sendbird Pricing
Other Messaging API Platforms to Consider
Looking for Customer Support Instead?
If you need a unified inbox for customer conversations across messaging platforms, Converge may be a good fit. It's a different category than Sendbird, but businesses often use both types of tools together.
- ✓ Unified inbox for WhatsApp, Telegram, Messenger, Discord, Zalo
- ✓ $49/month flat rate, up to 15 team members
- ✓ Unlimited conversations, no per-seat fees
Sendbird is a messaging APIs and communication infrastructure tool. Converge is a customer support platform. They serve different purposes.