简单定价
一个方案。$49/月。包含所有功能。
没有按座位收费，没有使用限制，没有隐藏费用。最多15名团队成员，所有渠道无限对话。
$49
/月
不含增值税（如适用）
- 最多15名团队成员
- 无限对话
- 所有消息平台
- 可嵌入聊天组件，含潜客捕获
- AI回复建议和翻译
- 自动回复与A/B测试
- 自动分配（轮询和负载均衡）
- 快捷回复和消息变量
14天免费试用。无需信用卡。
All channels included
Connect every messaging platform your customers use. No per-channel fees, no add-ons.
WhatsApp
Telegram
Messenger
Instagram
Discord
Zalo
Gmail
Email
Chat Widget
X (Twitter)
Everything in one plan
No feature gating, no premium tiers. Every Converge account gets full access to every capability.
Messaging & Channels
- Unified inbox for all platforms
- 10 native channel integrations
- Real-time message sync
- File attachments & media
- Full-text search across conversations
AI & Automation
- AI reply suggestions with tone settings
- AI message translation
- Auto-reply with A/B testing variants
- Auto-routing (round robin & load balanced)
- Quick replies with dynamic variables
- BYOK API key support
Customer Management
- Customer profiles & conversation history
- Lifecycle stages (visitor → lead → customer)
- Tags, notes & assignment
- Bulk operations
- Customer export
Chat Widget
- Embeddable website widget
- Visitor tracking & lead capture
- Self-service FAQ / Q&A
- Suggested messages & profile collection
- UTM tracking & analytics events
- GTM, Wix, Squarespace, Webflow, WooCommerce, BigCommerce
Team & Operations
- Team chat & online presence
- Role-based permissions (Owner/Admin/Agent)
- SLA policies with breach alerts
- CSAT surveys & satisfaction scores
- Employee working hours & shift scheduling
Analytics & Data
- Response time tracking & weekly stats
- Employee performance analytics
- Customer journey & lifecycle analytics
- Full data export (ZIP)
- Encrypted file storage with retention policies
How per-seat pricing adds up
Most customer support platforms charge per agent per month. Here is what that costs compared to Converge's $49/month flat rate.
| Platform | Starting price | 3 agents | 5 agents | 10 agents | 15 agents |
|---|---|---|---|---|---|
| Converge | Flat rate | $49/mo | $49/mo | $49/mo | $49/mo |
| Zendesk | From $115/seat/mo | $345/mo +$296 vs Converge | $575/mo +$526 vs Converge | $1150/mo +$1101 vs Converge | $1725/mo +$1676 vs Converge |
| Freshdesk | From $79/seat/mo | $237/mo +$188 vs Converge | $395/mo +$346 vs Converge | $790/mo +$741 vs Converge | $1185/mo +$1136 vs Converge |
| Intercom | From $85/seat/mo | $255/mo +$206 vs Converge | $425/mo +$376 vs Converge | $850/mo +$801 vs Converge | $1275/mo +$1226 vs Converge |
| Help Scout | From $45/seat/mo | $135/mo +$86 vs Converge | $225/mo +$176 vs Converge | $450/mo +$401 vs Converge | $675/mo +$626 vs Converge |
| Mevrik | From $49/seat/mo | $147/mo +$98 vs Converge | $245/mo +$196 vs Converge | $490/mo +$441 vs Converge | $735/mo +$686 vs Converge |
| LiveChat | From $49/seat/mo | $147/mo +$98 vs Converge | $245/mo +$196 vs Converge | $490/mo +$441 vs Converge | $735/mo +$686 vs Converge |
Prices shown are starting prices on comparable tiers. Visit each platform's website for current pricing.
定价常见问题
关于Converge定价的常见问题
$49/月包含什么？
所有功能。所有消息渠道（WhatsApp、Telegram、Messenger、Instagram、Discord、Zalo、Gmail、Email、Widget），最多15名团队成员，无限对话，AI功能，分析，自动回复，自动分配，SLA策略，CSAT调查和文件存储。没有附加功能或高级层级。
有免费试用吗？
有。Converge提供14天免费试用，可使用所有功能。无需信用卡。
是否按座位或按人数收费？
不。Converge采用固定价格。无论您有1名还是15名团队成员，均为$49/月。竞争对手如Zendesk（$55/座/月）和Intercom（$74/座/月）按座位收费，5人团队需$275-$370/月，而Converge仅需$49/月。
试用结束后怎么办？
14天后，您可以订阅以$49/月继续使用Converge。如果不订阅，帐户仍可以只读模式访问。
有使用限制或超额费用吗？
没有。对话、消息和平台连接均无限制。AI功能包含在内，无额外使用费。
可以随时取消吗？
可以。Converge按月计费，无需年度承诺。随时取消。
如果需要超过15名团队成员怎么办？
请联系我们讨论超过15人团队的企业方案。