Gorgias vs Sleekflow
Converge Team
Side-by-side comparison for 2026
| Feature | Gorgias | Sleekflow |
|---|---|---|
| Starting Price | From $360/mo | From $149/mo |
| Best For | Ecommerce brands and online stores that need deep platform integrations and want to turn support conversations into sales opportunities | E-commerce businesses in Asia-Pacific markets |
| Standout Feature | Deep ecommerce integrations that allow agents to view orders, process refunds, and manage customer data without leaving the support platform | Strong focus on social commerce and WeChat integration |
| Free Plan | ✗ | ✓ |
| G2 Rating | 4.6/5 | 4.5 |
Gorgias ($10-$900/mo, G2 4.6) is an ecommerce-focused customer service platform with deep Shopify integration, while SleekFlow ($79-$599/mo, G2 4.5) specializes in WhatsApp Business automation and social commerce messaging.
Feature Comparison
Gorgias provides ecommerce-specific features like order tracking, refund processing, and revenue attribution. SleekFlow focuses on WhatsApp Business API, social commerce automation, and multi-channel messaging workflows.
Pricing Comparison
Gorgias pricing ranges from $10-$900/mo based on ticket volume and features. SleekFlow offers plans from $79-$599/mo with pricing based on contacts, messaging volume, and automation features.
Gorgias
Pros
- ✓ Excellent ecommerce platform integrations with order management capabilities
- ✓ Powerful automation and AI features that reduce manual work
- ✓ Unified inbox that consolidates all customer communications
Cons
- ✗ Pricing can become expensive for high-volume support teams
- ✗ Complex setup process for advanced automation rules
- ✗ Limited notification options for new tickets
Sleekflow
Pros
- ✓ Strong Asia-Pacific focus
- ✓ Good e-commerce integrations
- ✓ WeChat support
Cons
- ✗ More expensive than alternatives
- ✗ User account limits per tier
- ✗ Contact-based pricing limits
Verdict
Gorgias excels for ecommerce businesses requiring integrated order management and customer service automation, while SleekFlow is superior for businesses focusing on WhatsApp commerce and social media customer engagement.
Choose Gorgias for comprehensive ecommerce customer service or SleekFlow for WhatsApp commerce and social messaging automation. For unified customer communication with simple pricing, Converge provides all-in-one messaging at $49/mo flat rate.
Looking for more options? Browse all 750+ platform comparisons, or see all Gorgias comparisons and all Sleekflow comparisons.