Confluence + Converge

Confluence is Atlassian's enterprise-grade team documentation and collaboration platform designed to help organizations create, organize, and share knowledge effectively. Built with enterprise security and scalability in mind, Confluence serves as the central hub for team documentation, project collaboration, and knowledge management across organizations of all sizes.

The platform excels at structured content creation with powerful editing tools, template systems, and integration capabilities that connect seamlessly with other Atlassian products and third-party business tools. Confluence's robust permission system, audit trails, and compliance features make it the preferred choice for organizations that need to maintain secure, governed documentation while enabling broad collaboration and knowledge sharing.

Enterprise Documentation & Compliance: Maintain comprehensive documentation for enterprise processes, compliance requirements, and regulatory standards with Confluence's structured approach to content management. Organizations can create controlled documentation environments with approval workflows, version control, and audit trails that ensure critical business information meets regulatory requirements while remaining accessible to authorized team members.

Product & Technical Documentation: Create detailed product documentation, technical specifications, and development guides that integrate seamlessly with development workflows through Jira and other Atlassian tools. Technical teams can maintain up-to-date documentation that reflects current product features, API specifications, and development processes while providing easy access for both internal teams and external stakeholders.

Cross-Team Collaboration & Knowledge Sharing: Enable effective collaboration across departments and teams through shared spaces, collaborative editing, and structured information sharing that breaks down organizational silos. Confluence's space-based organization allows different teams to maintain their own documentation areas while sharing relevant information across the organization through controlled access and cross-referencing capabilities.

Space Organization & Permissions: Create a logical space structure that reflects your organizational hierarchy and information architecture, then configure appropriate permissions and access controls for different user groups and content types. Set up space templates and page templates that ensure consistent documentation standards across teams while maintaining security and governance requirements for sensitive information.

Content Migration & Template Creation: Migrate existing documentation from various sources into Confluence while establishing content creation standards and templates that promote consistency and quality. Create page templates for common documentation types like project plans, meeting notes, and process documentation, then train team members on effective content creation and collaboration practices within the platform.

Integration & Workflow Setup: Connect Confluence with your existing business tools including Jira for project integration, Slack for notifications, and other enterprise systems through native integrations or APIs. Set up automated workflows for content review and approval, configure notification settings to keep teams informed of important updates, and establish governance processes that maintain content quality and relevance over time.