Sendbird vs Converge
Converge Team
Understanding how these platforms differ
Note: Sendbird and Converge serve different purposes. Sendbird is a messaging APIs and communication infrastructure tool, while Converge is a unified inbox for customer support across messaging platforms.
Sendbird
Messaging API Platform
Chat, calls, and live streaming APIs for mobile and web
- • In-app messaging SDK
- • Voice and video calling
- • Live streaming
- • Push notifications
- • Message translation
Converge
Customer Support Platform
Unified inbox for WhatsApp, Telegram, Messenger, Discord & more
- ✓ Multi-channel unified inbox
- ✓ WhatsApp, Telegram, Messenger, Discord, Zalo
- ✓ Team collaboration tools
- ✓ $49/mo flat rate, up to 15 team members
- ✓ Unlimited conversations
About Sendbird
Sendbird is a comprehensive communication platform that provides chat, voice, and video APIs for mobile and web applications. While it excels at in-app messaging, it takes a different approach compared to Converge's unified customer communication platform.
Sendbird Pricing
Sendbird Strengths
- ✓ Comprehensive SDK suite
- ✓ Excellent developer documentation
- ✓ Scalable infrastructure
- ✓ Rich feature set for in-app messaging
Sendbird Limitations
- ✗ Expensive for small businesses
- ✗ Complex pricing structure
- ✗ Limited social media integrations
- ✗ Steep learning curve
Looking for Customer Support Software?
Businesses using Sendbird for messaging APIs and communication infrastructure may also benefit from Converge for customer support. Converge provides a unified inbox for all your messaging channels at a flat $49/month.
- ✓ Unified inbox for WhatsApp, Telegram, Messenger, Discord, Zalo
- ✓ $49/month flat rate, up to 15 team members
- ✓ Unlimited conversations, no per-seat fees
Other Messaging API Platforms
Sendbird and Converge serve different use cases. This page is for informational purposes.