Zoho SalesIQ vs Tidio
Converge Team
Side-by-side comparison for 2026
| Feature | Zoho SalesIQ | Tidio |
|---|---|---|
| Starting Price | From $39/seat/mo | From $98/mo |
| Best For | Zoho ecosystem users wanting integrated live chat and visitor tracking | Small ecommerce businesses on Shopify needing live chat and basic automation |
| Standout Feature | Deep Zoho CRM integration with lead scoring and visitor intelligence | Lyro AI chatbot with strong ecommerce query resolution |
| Free Plan | ✓ | ✓ |
| G2 Rating | 4.4/5 | 4.7/5 |
Zoho SalesIQ and Tidio cater to different business ecosystems. SalesIQ integrates deeply with Zoho's business suite, offering exceptional value for existing Zoho users, while Tidio provides standalone excellence with broader third-party integrations.
Both platforms offer competitive features, but SalesIQ's lower pricing ($0-$20/operator) and Tidio's higher G2 rating (4.7/5 vs 4.4/5) reflect their different market positioning and user satisfaction levels.
Feature Comparison
Zoho SalesIQ excels within the Zoho ecosystem, offering seamless CRM integration, lead scoring, and sales automation. Its visitor tracking and behavioral analysis are particularly strong for B2B sales teams already using Zoho CRM.
Tidio provides superior standalone functionality with intuitive chatbot creation, advanced targeting rules, and extensive third-party integrations. Its mobile app and user interface consistently receive higher praise from users.
While SalesIQ offers more sales-focused features, Tidio's customer support capabilities and ease of use make it more versatile for diverse business needs.
Pricing Comparison
Zoho SalesIQ offers the most aggressive pricing at $0-$20 per operator monthly, making it extremely cost-effective for larger teams. A 10-operator setup costs just $200 monthly at the highest tier.
Tidio's $0-$749 monthly pricing (unlimited operators) can be more expensive for smaller teams needing advanced features, but becomes competitive for larger teams and offers more predictable costs.
Zoho SalesIQ
Pros
- ✓ Very competitive pricing
- ✓ Excellent Zoho ecosystem integration
- ✓ Good visitor tracking and lead scoring
Cons
- ✗ Interface feels dated
- ✗ Best value within Zoho ecosystem
- ✗ Limited integrations outside Zoho
Tidio
Pros
- ✓ Excellent Shopify and ecommerce integrations
- ✓ Lyro AI chatbot is effective
- ✓ Easy setup with no coding required
Cons
- ✗ Conversation-based pricing can get expensive
- ✗ No native Telegram or Zalo support
- ✗ AI features (Lyro) cost extra
Verdict
Choose Zoho SalesIQ if you're already in the Zoho ecosystem, need the most cost-effective solution, and can work within its integration limitations. Choose Tidio if you want best-in-class user experience and broader integration flexibility.
Choose Zoho SalesIQ if: You're already using Zoho products, need the lowest per-operator cost, and your primary focus is sales conversion within the Zoho ecosystem.
Choose Tidio if: You prioritize user experience, need extensive third-party integrations, and want a platform that excels independently of any business suite.
For teams wanting enterprise features without ecosystem lock-in, Converge at $49/month flat provides unlimited operators and integrations without the complexity of per-user pricing.
Looking for more options? Browse all 750+ platform comparisons, or see all Zoho SalesIQ comparisons and all Tidio comparisons.