Zoho SalesIQ vs Sendbird
Converge Team
Side-by-side comparison for 2026
| Feature | Zoho SalesIQ | Sendbird |
|---|---|---|
| Starting Price | From $39/seat/mo | From $399/mo |
| Best For | Zoho ecosystem users wanting integrated live chat and visitor tracking | Developers building custom in-app messaging experiences |
| Standout Feature | Deep Zoho CRM integration with lead scoring and visitor intelligence | Comprehensive SDK with voice, video, and messaging |
| Free Plan | ✓ | ✓ |
| G2 Rating | 4.4/5 | 4.3 |
Zoho SalesIQ and Sendbird serve different market segments. SalesIQ offers $0-$20 per operator for business live chat, while Sendbird ranges from free to $999 monthly for in-app messaging and chat APIs targeting developers and product teams.
Feature Comparison
SalesIQ: Business-focused live chat with lead qualification, visitor tracking, and CRM integration designed for sales and support teams.
Sendbird: Developer-centric messaging platform with SDKs, APIs, and infrastructure for building chat features into mobile apps and web applications.
Pricing Comparison
SalesIQ: $0-$20 per operator monthly - straightforward pricing for business teams with clear operator-based scaling.
Sendbird: Free to $999 monthly - developer-focused pricing based on monthly active users and message volume for application integration.
Zoho SalesIQ
Pros
- ✓ Very competitive pricing
- ✓ Excellent Zoho ecosystem integration
- ✓ Good visitor tracking and lead scoring
Cons
- ✗ Interface feels dated
- ✗ Best value within Zoho ecosystem
- ✗ Limited integrations outside Zoho
Sendbird
Pros
- ✓ Comprehensive SDK suite
- ✓ Excellent developer documentation
- ✓ Scalable infrastructure
Cons
- ✗ Expensive for small businesses
- ✗ Complex pricing structure
- ✗ Limited social media integrations
Verdict
Choose SalesIQ for website live chat with sales focus. Choose Sendbird for building in-app messaging features with developer tools and scalable infrastructure.
SalesIQ targets business communication while Sendbird focuses on product development. Converge bridges this gap at $49/month flat rate, providing business communication tools with developer-friendly features without complex usage-based pricing or integration overhead.
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