Zoho SalesIQ vs Converge

Zoho SalesIQ and Converge both provide customer communication solutions with different strengths and target audiences. SalesIQ offers excellent value within the Zoho ecosystem with competitive per-operator pricing, while Converge focuses on multi-platform messaging with flat-rate pricing.

This comparison helps you understand which platform better fits your business needs based on your existing tools and communication preferences.

Zoho SalesIQ excels in visitor tracking and lead scoring, with deep integration into the broader Zoho ecosystem. Its 4.4/5 G2 rating from 248 reviews reflects solid performance, particularly for businesses already using Zoho CRM.

Converge focuses on unified messaging across WhatsApp, Telegram, Messenger, Zalo, Instagram, and Discord. This multi-platform approach makes it ideal for businesses that need to manage customer conversations across various social channels.

Both platforms offer Telegram support, but SalesIQ's strength is CRM integration while Converge's advantage is broader messaging platform coverage and simpler pricing.

Zoho SalesIQ's Professional plan at $39/operator/month costs $117/month for 3 agents or $195/month for 5 agents. The Basic plan at $19/operator/month offers fewer features but still totals $57/month for 3 agents. Annual billing is required for the best pricing.

Converge's flat $49/month includes up to 15 team members and all messaging channels. This provides significant savings—a 5-agent team on Converge costs 75% less than SalesIQ Professional, while getting up to 15 agents rather than paying per seat.

Choose Zoho SalesIQ if you're already using Zoho products and want tight CRM integration at competitive per-operator pricing. Choose Converge if you need multi-platform messaging with unlimited team access at a predictable flat rate.

Choose Zoho SalesIQ if: You're already using Zoho CRM and other Zoho products, you want competitive per-operator pricing, you need visitor tracking and lead scoring, or you prefer staying within one ecosystem.

Choose Converge if: You want unlimited team access at a flat rate, you need comprehensive multi-platform messaging, you're not committed to the Zoho ecosystem, or you prefer modern interface design.